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Author Topic: Little Reader Touch Version 2 Now Available!  (Read 1033645 times)
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LemonEarth
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« Reply #30 on: July 19, 2013, 01:28:25 AM »

How can I restore semester2?
Help me please...

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LemonEarth
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« Reply #31 on: July 19, 2013, 02:11:49 AM »

I have attached the video of problem but it can not show. The problems are after click on the "restore" botton it turns to "download" when I click "download" it goes back to "restore".
Inspite of I could success in restore in semester1 but I don't understand how it dosen't work in semester2.
At first I think there are some bugs in programe. Now 4 mths later these problems still have continue.

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Kezia
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« Reply #32 on: July 19, 2013, 02:55:37 AM »

Hello. Please advise me where the problem is as I am trying to download the Chinese and update the new version but it took ages still downloading. I switch off and on my iPad, it progressed quite fast to 25% for updating then it stops and hang there. I could open other lessons. Please HELP! Thank you.
Kaydenbaby

Hi Kaydenbaby! Kindly note that you can't download a lesson file while updating the app - you have to either download your Chinese lessons first or update the app first, then do the other thing afterwards. I recommend that you update your Little Reader Touch (LRT) app first.

When downloading the app update, make sure that you are connected to a good WiFi network (better to connect to a residential network than public ones). If you have several downloads or updates going on in your iPad, try to finish the others first or just download / update a few things at a time. If you see several apps that are on "waiting," you can tap some of the app icons to "pause" the update for those apps to help finish the updates for the other apps faster. Once you're ready to resume updates for your other apps, just tap the paused app icons.

Also, make sure you do have enough power in your iPad, or leave it plugged in to power during the downloads or updates. Another tip is to just download all your app updates using iTunes on your computer and sync it with your iPad later.

Once you're done with updating LRT, try downloading your Chinese lessons again. Please refer to this article for more suggestions for course download problems:

What to Do When You Have Problems Downloading Courses on Little Reader Touch
http://support.brillkids.com/entries/21388983-What-to-Do-When-You-Have-Problems-Downloading-Courses-on-Little-Reader-Touch


How can I restore semester2?
Help me please...

I have attached the video of problem but it can not show. The problems are after click on the "restore" botton it turns to "download" when I click "download" it goes back to "restore".
Inspite of I could success in restore in semester1 but I don't understand how it dosen't work in semester2.
At first I think there are some bugs in programe. Now 4 mths later these problems still have continue.

Hi LemonEarth! Are you using the latest version of the app which is v2.2.500?

In case you are using an old version of the app, please update the app first, then try restoring your lessons again. You can also follow the suggestions in the "What to Do When You Have Problems Downloading..." article that I linked for Kaydenbaby above.


For anyone who needs further assistance, kindly email us at support[at]brillkids[dot]com and include the following details:

1. Which device(s) are you having this problem in? (Please mention if it's iPad 1 or 2, iPhone 4 or 4s, iPhone 5)
2. Which iOS version is currently installed in your device?
3. Which version of the app are you using? (How to check your app version)
4. Which course file(s) are you trying to download or restore?
5. Are you getting an error message? If yes, what does the error say? Alternatively, you can attach screenshots or a video when you email us.
7. Try to describe what happens once you tap the Download / Restore button for the lesson you're trying to download.


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lelask
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« Reply #33 on: October 16, 2013, 11:31:20 AM »

Hello Kezia, after installing the new iOS version a have had the same problem with LR not working. I followed all the instruction you previously told me to do but I am unable to restore LR again as I have reached the maximum number of devices?


Many thanks.

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Kezia
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« Reply #34 on: October 17, 2013, 08:43:43 AM »

Hi Rena, please have a look at the email I sent you from our Support Helpdesk (support ticket #11606) yes

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Amri
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« Reply #35 on: January 16, 2014, 01:21:56 AM »

Hi.

I encountered problem in downloading the English (US) semester 2 for Little Reader Touch. it gave the message "this item has already been installed on the maximum of devices". what the maximum number of devices? I've remove the English (US) semester 2 from my android phone but still I unable to restore the English (US) semester 2 in my android tablet. it still gave message "this item has already been installed on the maximum of devices". however, i manage to restore for English (US) semester 1 in my android tablet but not semester 2. please advise. thanks.

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Kezia
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« Reply #36 on: January 16, 2014, 04:02:50 AM »

Hi Amri, to answer your question, iAccess will let you download your Little Reader Touch courses on UP TO 3 iOS or Android devices.

As for the error you mentioned, please check your email for the message we sent you from our Support Helpdesk (re: support request #12855). yes

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« Reply #37 on: October 31, 2018, 09:29:40 AM »

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* Lenny Face


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« Reply #38 on: April 05, 2019, 01:08:05 PM »

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« Reply #39 on: April 06, 2019, 04:17:03 AM »

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« Reply #40 on: April 08, 2019, 10:14:36 AM »

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« Reply #41 on: April 10, 2019, 11:08:04 AM »

Here discussed little reader touch version 2 it’s an apple app store for doing the internet providers by zip code updation procedure. The new features like split Audio and game mode. To download the new little version it very much interested in children also. The updating content in the iPad and iPhone is explained here clearing.

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