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Natadan
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« on: August 21, 2014, 05:21:51 AM »

Hola!quiero canjear mis puntos de fidelidad para conseguir un descuento con alguno de vuestros programas, pero pone que el cupon solo valel en la tienda de Brillkids.com y cuando me meto en el enlace me manda a la pagina  www.mentelista.com. ¿ahi tambien puedo canjear mis puntos? ¿como lo hago? Es que no se si eso va a ser la pagina de un distribuidor y entonces me va a resultar imposible   unsure  unsure


Hi, I want to redeem my loyalty points to get a discount with one of your programs, but the coupon only puts it at the store and when I get Brillkids.com the link sends me to the page www.mentelista.com. Right there I can also redeem my points? How do I do it? I just do not know if that will be the site of a distributor and then I will be impossible  unsure  unsure




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NPLight
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« Reply #1 on: August 21, 2014, 06:43:56 AM »

Hola Natalia, justo te iba a escribir sobre esto en el otro post que pusiste. Creo que el tema es tal cual pones, ahora hay un distribuidor en España y ya no se puede comprar nada desde la tienda de Brillkids, con lo cual los loyalty points no valen. Yo lo pregunté en su día, cuando cambiaron al distribuidor, y es lo que me contestaron. Si las cosas no han cambiado es lo que hay  eh
Más tarde te escribo con más calma, si no puedes comprar LR hay alternativas, como hacer power points y demás. Yo tengo muchos. Ya hablaremos!!
Saludos

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Lappy
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« Reply #2 on: August 21, 2014, 09:45:07 AM »

Hola Natadan y NPLight! happy

Pedimos disculpas por cualquier inconveniente, pero sí tenemos un acuerdo exclusivo con Mentelista, y ellos son nuestros socios en España. Si usted quiere comprar cualquier producto BrillKids, Mentelista debe ser capaz de llevar a ellos, y usted puede ayudar a conseguir nuestros kits localmente.

También debe ser capaz de ayudar con el apoyo en su idioma local.

Sin embargo, los códigos de descuento que se puede conseguir utilizando sus puntos de fidelidad no son aplicables a las compras Mentelista - es el mismo caso para algunos de nuestros otros distribuidores.

En este caso, le recomendamos que se ponga en contacto directamente Mentelista y pedir un descuento, estamos seguros de que será más que feliz de saber de usted y averiguar lo que le puede ayudar.

====================================

Hello Natadan and NPLight!  happy

We are sorry for any inconvenience, but we do have an exclusive agreement with Mentelista, and they are our partners in Spain. If you want to buy any BrillKids products, Mentelista should be able to carry them, and they can help you with getting our kits locally.

They should also be able to help with support in your local language.

However, discount codes which you can get using your loyalty points are not applicable to Mentelista purchases - it is the same case for some of our other distributors.

In this case, we recommend that you contact Mentelista directly and ask for a discount, we are sure they will be more than happy to hear from you and find out what they can help you with.

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Natadan
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« Reply #3 on: August 22, 2014, 11:11:32 AM »

Gracias por contestar Lappy, es una pena que no tengais un acuerdo con metelista tambien para esto. Puesto que me imagino que a muchos papas como yo les vendria muy bien ese descuento y nos animariamos a comprar mas programas. Pero bueno, ire comprando poco a poco o buscando otras alternativas.

Un saludo!

Thanks for answering Lappy! is a pity that no agreement with metelista also for this. Since I imagine that many daddies as I, would come off very well and that would encourage us to buy more programs. But hey, I'll go slowly buying or looking for alternatives.

A greeting!


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