Tweedle Wink DVD Vol1-12 - Picture Pixels Unclear

[cheerymom]

Hi mom n dad of BK !  My little one is 18 months and apart from LR , we do Tweedle Wink DVD lesson once a day. I bought this set of 12 volumns after reading quite a lot on RB education and impressed by the lesson structure of Tweedle Wink.  In fact, I bought them well before my son was born    .  I'm more happy and completely satisfied by the contents, however the pictures seems to be of very low quality, i.e the Art , Pics for Whole words etc. They seem so be distorted and unclear.  These were expensive stuff for me    and does anyone have faced such issues before with TW ? or should I just not take the pic quality into consideration ? . When I email their help desk ([email protected], ) it returns back saying to raise ticket.  And I did raise ticket in  http://support.rightbrainkids.com/, but no response . Also this support website is off most of the time.  im worried on the pic quality  , I wish I could have prepared them myself with clear pic n audio. 
Suggestions please !  have anyone continued with Tweedle wink dvd and were you able to lesson thru them clearly plz ?

Thanks all for your time and opinion !
Cheerymom

[Skylark]

Hi Cheerymom,

So sorry you feel disappointed with the picture quality. I faced the same dilemma. I got our set about 4 years ago and used it loosely ( not consistently) with 3 of my kids. I like the content a lot and the DVDs structure, but like you I was clearly disappointing with the picture quality, especially since my husband is professional photographer, and we had many pictures of the same places and subjects in amazing quality.

But all things considered, they did an amazing job pulling all the materials together, honestly it IS a HUGE job, and probably had hard time sourcing high quality photographs. At the end, I decided to go ahead with showing the programs to my kids. Of course I would prefer their graphics and photographs would be high quality, like for instance BrillKids products. But the benefits outweigh for us in this case.

 

[Lappy]

Hello Cheerymom!

So sorry to hear about your issues with Right Brain Kids - perhaps I might suggest that you try contacting them via Facebook. 

Right Brain Kids on facebook: https://www.facebook.com/tweedlewink

Perhaps their support site has gone offline, and maybe they are still fixing the links.    But checking their Facebook page shows that they are active within the past 24 hours, so they may see your message faster if you contact them through there with your inquiry.

[cheerymom]

Thanks Skylark, glad to hear that your little ones benefited out of it..we shall continue learning with them .  would try to not mind on the pic quality and extract the goodness on their lesson plan .

You are right Lappy, would touchbase with tweedlewink over facebook !

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