Downloaded a Category twice? - .:Early Learning Community:.

Stellajo

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Everything happens for a reason

Downloaded a Category twice?

« on: June 17, 2009, 05:14:04 AM »

Hi

First excuse my grammar & the rest as English is not my native tongue.

I've installed the new LR & loved it, I was eager to download more categories with animals as it seems that's what my little bub is most interested in at the moment.

However, I've downloaded & paid 200 points for BK - Wild Animals 1; I've think it was already included in the curriculum which means that I've downloaded & paid for a category which I already had confused

.

Is there a way that you can see in the download section that you've already downloaded a file so this sort of thing won't happen again?

Kind Regards,


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The Architect

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I'm a Dad!

Re: Downloaded a Category twice?

« Reply #1 on: June 17, 2009, 04:15:12 PM »

Hi, Stellajo.

First, I've sent you 200 points, so you're not out of pocket anymore. smile

Next, you're right about the marking of files. We were going to mark all files to show that they belong to a curriculum if they did, but just been so busy that we haven't gotten around to doing it yet.

Will do so asap.


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Stellajo

Posts: 95
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Baby: 1
Latest: 1y 11m 5d

Everything happens for a reason

Re: Downloaded a Category twice?

« Reply #2 on: June 18, 2009, 01:01:24 AM »

Hi KL

Thank you very much for the refund!! I appreciate it. Now I can use it for another category, but I'll wait patiently before downloading until the files are marked.

Thanks for your great product!! happy

Cheers,


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Lappy

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Re: Downloaded a Category twice?

« Reply #3 on: June 18, 2009, 02:39:12 AM »

Btw Stellajo, you can also have a look at your Account Management Page here: smile

http://new.brillkids.com/user/#software-systems/software-content

There's a tab there called CONTENT DOWNLOAD and this is basically a list of everything you've already downloaded, so you can keep track of your files.

happy

The information is quite handy, especially if you're the type of user who just wants to get back a particular category which you've accidentally erased and you want to download it again.