MY PROFILE
Welcome, Guest.
Please sign in or you can click here to register an account for free.
Did not receive activation email?
Email:
Password:

Refer-a-Friend and earn loyalty points!
FORUM NEWS + ANNOUNCEMENTS
[6 Sep] Get the BEST of BrillKids at a VERY SPECIAL price (for a limited time only!) (More...)

[05 Apr] BrillKids HQ is relocating: there may be minor shipping delays (More...)

[17 Jan] Looking for WINK TO LEARN coupons? New coupons now available for redemption! (More...)

[22 Jul] More SPEEKEE coupons available at the BrillKids Redemption Center! (More...)

[22 Mar] Important Announcement Regarding License Keys and Usage of BrillKids Products (More...)

[26 Feb] MORE Wink to Learn coupons available at the BrillKids Redemption Center! (More...)

[08 Jun] NEW: Vietnamese Curriculum for Little Reader! (More...)

[15 May] Hello Pal Social Language Learning App Has Launched! (More...)

[3 Mar] Update: Hello Pal now Beta Testing! (What We've Been Up To) (More...)

[11 Feb] Sign up for our Little Reader Vietnamese Beta Testing Program! (Sign ups open until FEB. 15, 2015 ONLY!) (More...)

[26 Jan] More Wink to Learn coupons available at our Redemption Center! (More...)

[18 Nov] Get your Arabic Curriculum for Little Reader! (More...)

[21 Oct] EEECF News: Get 30% Off from Hoffman Academy! (More...)

[22 Sep] The EEECF is now registered in the UN and we now accept donations! (More...)

[13 Aug] The Early Education for Every Child Foundation (EEECF) is now a registered charity on AMAZON SMILE! (More...)

[12 Aug] ALL-NEW Transportation & Traffic Category Pack for Little Reader!(More...)

[21 Jul] Get 10% off our NEW Actions and Motions Category Pack for Little Reader! (More...)

[14 Jul] Get 10% off BrillKids Books! IT'S THE BRILLKIDS SUMMER BOOK SALE! (More...)

[25 Jun] BrillKids store and website now available for viewing in Arabic! (More...)

[09 Jun] Get your Russian Curriculum for Little Reader! 10% off introductory price! (More...)

[09 May] Free Little Reader, Price Changes, and Promotional Discounts! (More...)

[28 Apr] Get BabyPlus Discount Coupons at the BrillKids Coupon Redemption Center (More...)

[13 Mar] Get your FREE Chinese Curriculum Update for Little Reader! (More...)

[20 Feb] FINALLY, introducing our Spanish Curriculum for Little Reader! (More...)

[24 Feb] We're looking for Content Checkers and Testers for our Arabic Curriculum! (More...)

[10 Feb] Volunteer with the Early Education for Every Child Foundation (EEECF) (More...)

[24 Jan] Check out our NEW Thai Curriculum Pack for Little Reader! (More...)

[20 Jan] Get Discounts from BrillKids Product Partners! (More...)

[10 Jan] Introducing our New Category Pack: Exotic & Wild Animals! (More...)

[27 Nov] Sign up for our LR Spanish Beta Testing Program (LIMITED SLOTS ONLY!) (More...)

[19 Dec] Merry Christmas and Happy New Year! NOTE: BrillKids office closed on holidays (More...)

[16 Oct] Announcing the WINNERS of our BrillKids Summer Video Contest 2013! (More...)

[04 Oct] Get Little Reader Touch on your Android device! (More...)

[19 Jul] BrillKids products now available for purchase at our Russian Online Store! (More...)

[31 Jul] BrillKids Video Contest Summer 2013 - Deadline EXTENDED to August 31st! (More...)

[20 Jun] Join the BrillKids Video Contest Summer 2013! (More...)

[17 Jun] India Partners: BrillKids products now once again available in India! (More...)

[22 Apr] Little Reader Touch Version 2 Now Available (More...)

[21 Mar] French Curriculum available now for Little Reader! (More...)

[16 Apr] Spain Partners: BrillKids products now Online in Spain! (More...)

[07 Feb] Update to Little Math Version 2 now! (More...)

[07 Feb] Check out the *NEW* BrillKids Downloads Library! (More...)

[27 Feb] Singapore Partners: BrillKids products now Online in Singapore! (More...)

[20 Feb] Vietnam Partners: BrillKids products now Online in Vietnam! (More...)

[22 Jan] Important: About Sharing License Keys (More...)

[07 Nov] Update to Little Reader v3! (More...)

[19 Oct] We're Looking for Translators for our Little Reader Software (More...)

[15 Oct] More Right Brain Kids coupons available at our Redemption Center! (More...)

[25 Sep] CONTEST: Get A Free Little Musician by helping EEECF reach your friends and colleagues! (More...)

[17 Sep] Give a child the gift of literacy this Christmas: 20,000 children need your help! (More...)

[29 Aug] Little Musician wins Dr. Toy Awards! (More...)

[29 Aug] VIDEOS: Perfect Pitch at 2.5y, and compilation of Little Musician toddlers! (More...)

[09 Aug] Get Soft Mozart Coupons from the Points Redemption Center! (More...)

[03 Aug] Welcome NEW FORUM MODERATORS: Mela Bala, Mandabplus3, Kerileanne99, and Kmum! (More...)

[03 Aug] Winners of the Little Reader Video Contest (Part 5)! (More...)

[25 Jul] Bianca's Story - What happens 10+ years after learning to read as a baby/toddler (More...)

[27 Jun] Updates on our Early Education for Every Child Foundation (EEECF) (More...)

[27 Jun] Join the Little Reader Video Contest (Part 5) (More...)

[04 Jun] Being a Successful Affiliate - Now easier than ever before! (More...)

[18 May] LITTLE MUSICIAN - NOW LAUNCHED! (More...)

[30 Apr] Winners of the Little Reader Video Contest! (More...)

[28 Apr] The Early Education for Every Child Foundation - Help Us Make a Difference (More...)

[20 Apr] Little Reader Curricula on your iPad or iPhone - now possible with iAccess! (More...)

[12 Apr] LITTLE MUSICIAN - now in OPEN BETA TESTING (with a complete curriculum) (More...)

[12 Mar] *NEW* Little Reader Content Packs now available! (More...)

[01 Feb] Join the March 2012 Homeschooling Contest: Create a Monthly Theme Unit! (More...)

[27 Jan] Join the BrillKids Foundation as a Volunteer! (More...)

[20 Jan] BrillKids Featured Parent: Tonya's Teaching Story (More...)

[17 Dec] Dr. Richard Gentry joins the BrillKids Blog Team! (Read Interview on Early Reading) (More...)

[08 Dec] Little Reader Touch promo EXTENDED + Lucky Draw winners (More...)

[01 Dec] Affiliate Success Story - How Elle Made $4,527 in Sales in just 30 days (More...)

[22 Nov] Little Reader Touch now available in the App Store! (More...)

[09 Nov] Winners of the September 2011 Video Contest (More...)

[01 Nov] Another free seminar and updates from Jones Geniuses (More...)

[16 Sep] SPEEKEE is now a BrillKids partner product! Get Speekee coupons at the Coupon Redemption Center! (More...)

[02 Sep] Little Reader Wins Another Two Awards! (Mom's Best Award & TNPC Seal of Approval) (More...)

[05 Aug] Little Reader Deluxe Wins the Tillywig Brain Child Award! (More...)

[28 Jul] LITTLE MUSICIAN beta-testing NOW OPEN! - Sign up here. (More...)

[14 Jul] Little Reader Wins Another Award! (PTPA Seal of Approval) (More...)

[13 Jul] Jones Geniuses FREE Seminars & news of Fall classes (More...)

[30 Jun] Little Reader Wins 2011 Creative Child Awards! (More...)

[11 May] The *NEW* Little Reader Deluxe - now available! (More...)

[06 May] Do you blog about early learning? - Join the BrillKids Blogger Team! (More...)

[21 Apr] Aesop's Fables vol. 2 - *NEW* Storybooks from BrillKids! (More...)

[15 Apr] BrillKids Foundation - Help Us Make a Difference (More...)

[08 Apr] Get READEEZ Discount Coupons at the Forum Shop! (More...)

[06 Apr] The new Parents of Children with Special Needs board is now open! (More...)

[06 Apr] Join the Jones Geniuses online workshop for BrillKids members this April 21st! [FULLY BOOKED] (More...)

[04 Apr] Get TUNE TODDLERS Discount Coupons at the Forum Shop! (More...)

[21 Mar] BrillKids Discount Coupons - Finally Here! (More...)

[21 Mar] BrillKids on Facebook... We've MOVED! (More...)

[15 Mar] Get KINDERBACH Discount Coupons at the Forum Shop! (More...)

[08 Mar] WINNERS OF THE VIDEO CONTEST: You, Your Baby and Little Reader Part 2! (More...)

[07 Mar] Please welcome our NEW FORUM MODERATORS: Skylark, Tanikit, TmS, and TeachingMyToddlers! (More...)

[22 Feb] Do you BLOG? Join the BrillKids Blogger Team! (More...)

[11 Feb] Affiliate Program – Use BrillKids Banners to promote your affiliate link in your blogs and websites! (More...)

[31 Jan] Important: Please Upgrade to Little Reader v2.0 (More...)

[26 Jan] BrillKids Blog - Criticisms of Teaching Your Baby To Read (More...)

[21 Jan] Share your Little Reader Success Story! (More...)

[08 Jan] Little Reader available on the iPad today! (More...)

[17 Dec] Aesop's Fables vol. 1 - New storybooks from BrillKids! (More...)

[13 Dec] Infant Stimulation Cards - New at the BrillKids Store! (More...)

[08 Dec] Christmas Sale: Give the gift of learning with BrillKids! (More...)

[29 Nov] Upgrade to Little Reader 2.0 [BETA] Now! (More...)

[19 Nov] Get Discounts for products from JONES GENIUSES! (More...)

[17 Nov] Join the HOMESCHOOLING CONTEST: Create a Monthly Theme Unit! (More...)

[08 Nov] Piano Wizard Academy Offer - Exclusive to BrillKids Members! (More...)

[23 Oct] Should music be a birthright? Is music education for everyone? (More...)

[20 Oct] Introducing the BrillKids Presentation Binder Set! (More...)

[12 Oct]Get to Know Other BrillKids Parents in Your Area (More...)

[14 Sep] Teaching your kids about music - Why is it important? (More...)

[10 Sep] The new ENCYCLOPEDIC KNOWLEDGE Collaborations board is now open! (More...)

[10 Sep] Meet other BrillKids Members In Your Area! (More...)

[27 Aug] Traditional Chinese Curriculum Add-On Pack for Little Reader - Now Available! (More...)

[20 Aug] Little Reader Chinese Curriculum Add-on pack - Now Available! (More...)

[5 Aug] Take Advantage of our Special Affiliate Program Promotion! (More...)

[3 Aug] Encyclopedic Knowledge Categories for FREE, made by all of us! Please join in! (More...)

[16 Jul] WINNERS OF THE VIDEO CONTEST: You, your baby and Little Reader! (More...)

[24 Jun] Be a BrillKids Affiliate and Get Rewarded! (More...)

[24 Jun] Need help from Native Speakers of SPANISH, RUSSIAN and ARABIC for Little Reader curriculum!

[01 Jun] Deadline for Submission of Entries for the LR Video Contest - Extended Until June 30! (More...)

[19 May] Facebook "LIKE" buttons are now in BrillBaby! (More...)

[25 Mar] Introducing the all new Little Reader Deluxe Kit from BrillKids! (More...)

[18 Mar] More Signing Time Coupons available at our Forum Shop! (More...)

[11 Mar] BrillKids Discount Coupons - Coming Soon! (More...)

[09 Mar] Little Math 1.6 and Semester 2 are now available! (More...)

*

Pages: [1]   Go Down
Author Topic: LR software won't install  (Read 5630 times)
Digg del.icio.us
bthangavelu
*
Posts: 3
Karma: 0
Baby: 2
Latest: 5y 4m 27d



View Profile
« on: February 03, 2019, 06:49:10 AM »

Dear Tech Support,

We purchased LR way back in 2010 and subsequently installed on our (then) WIndows 8 laptop with no problem and upgraded both LR and Windows over the intervening years. It was running fine on Windows 10 when I deactivated and then uninstalled (as our 1st child had outgrown it and to save space) a few years ago.

We have recently had our second child and would like to install it again on a new Microsoft Surface Pro 6 we'd just purchased. I logged in and downloaded the software and attempted to install it. The installer prompted me for UAC authorisation and ran fine up to the point where it actually started installing. Then it just hung there with the progress bar at maybe 5%. I waited hours, even days but it did nothing and I eventually had to use task manager to kill the process.

I then tried reinstalling the same version on our old laptop which we know it used to work on (though WIndows 10 may have had updates in the meantime) but this also experienced the same problem.

As a possibly related note, a lot of the graphics/backgrounds in the installer didn't display properly (on both computers) such as even the Next button but I could still at least start the installation.

Please can you provide assistance into debugging the problem so that we may get it to install. I'm an IT professional so am well versed in complex software installation debugging etc. so don't feel shy

Tom (on behalf of my Wife)

Logged
bthangavelu
*
Posts: 3
Karma: 0
Baby: 2
Latest: 5y 4m 27d



View Profile
« Reply #1 on: March 02, 2019, 07:38:38 AM »

Very unimpressed that no-one from BrillKids support has responded to this post or contacted me regarding this. Does anyone know if there is any was to access proper support other than the forums?

Tom

Logged
bthangavelu
*
Posts: 3
Karma: 0
Baby: 2
Latest: 5y 4m 27d



View Profile
« Reply #2 on: March 02, 2019, 07:51:11 AM »

Anyway, for the benefit of others who may also encounter the same problem, here is the solution I eventually figured out:

You need to run the installer in Compatibility Mode for Windows 7.
1. Extract the installer from the zip
2. Right click on the installer and select Properties
3. Click on the Compatibility tab
4. Tick the Compatibility Mode box
5. If necessary, select Windows 7 from the drop down
6. Click OK
7. Launch the installer and you should now be able to complete the installation.
This also works for LittleMaths and LittleMusician.

Also, be aware that the software requires .NET 3.5 which may not be installed on your device. You should be able to install this as a Windows Feature. I had difficulties because Windows had updated recently but not rebooted and I got .NET installation errors. After reboot it installed fine and I was able to run the software.

Tom

Logged
EdgarSummers
*
Posts: 1
Karma: 0



View Profile
« Reply #3 on: September 30, 2019, 12:19:45 PM »

A software and all available goal have been provided for the good luck for the people. It is done for the mentioned and sameday essay on top of the classes for the future is for the humanly flowed and all chips for the rounded elements for the citizens.

Logged
Pages: [1]   Go Up
 
Jump to:  

Recent Threads

by newassignmentau, September 29, 2023, 09:52:09 AM
by jasminfernandes, August 18, 2023, 05:42:02 AM
by Annasprachzentrum, August 02, 2023, 08:27:26 PM
by Brileydavis, February 07, 2023, 07:31:40 AM
by justin robinson, January 18, 2023, 12:01:12 PM
by justin robinson, January 18, 2023, 11:26:28 AM
by justin robinson, January 18, 2023, 11:17:08 AM
by justin robinson, January 18, 2023, 11:02:35 AM
by justin robinson, January 18, 2023, 09:45:06 AM
by Thepharmacity, January 04, 2023, 06:12:34 AM
by Sara Sebastian, December 20, 2022, 02:04:21 PM
by Kays1s, December 05, 2022, 02:02:24 AM
by ashokrawat1256, November 11, 2022, 04:54:21 AM
by farnanwilliam, October 22, 2022, 04:12:41 AM
by berryjohnson, February 05, 2020, 12:41:49 PM
Page: 1/4  

Recently Added Files

tamil - months by BhavaniJothi, Dec. 05, 2019
More Shapes - More shapes not originally included in L... by Kballent, Oct. 23, 2019
test1 - test by SSbei, Sep. 08, 2019
Purple Foods - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
Green Foods - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
Yellow Foods - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
Orange - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
Red Food - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
White Foods - As part of Color Themes I made some less... by Kballent, Aug. 07, 2019
Fruits & veggies mascots - This is Polish \"must have\" mascots :) ... by Agnole, Feb. 24, 2018
Page: 1/3  

Members
  • Total Members: 214667
  • Latest: sejal01
Stats
  • Total Posts: 110526
  • Total Topics: 19136
  • Online Today: 165
  • Online Ever: 826
  • (January 22, 2020, 12:09:49 AM)
Users Online
  • Users: 0
  • Guests: 153
  • Total: 153

TinyPortal v1.0.5 beta 1© Bloc

Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2013, Simple Machines

Valid XHTML 1.0! Valid CSS! Dilber MC Theme by HarzeM
Home | File Downloads | Search | Members | BrillBaby | BrillKids | Terms of Use | Privacy Policy
Copyright © 2024 BrillKids Inc. All rights reserved.