How to get Tech Support for your Little Reader
1. Reproduce the problem Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Have a Question That Isn't Answered Here?
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Lappy
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62
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89475
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May 15, 2018, 11:01:07 PM
by cwell2022
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Waiting for lesson plan emails and online progress diary
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Natmum
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36
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41387
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June 17, 2011, 10:53:59 AM
by Kezia
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Tips on How to Personalize your Little Reader Lessons
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Lappy
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20
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34098
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August 12, 2013, 01:24:38 AM
by Kezia
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How to Export a File in Little Reader
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Lappy
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19
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19043
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January 18, 2009, 11:22:21 AM
by KL
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FAQ: The Flash Card Mode
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KL
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16
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19459
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May 27, 2015, 09:46:26 AM
by Lappy
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How to Install Additional Language Packs
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Lappy
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16
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17656
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January 27, 2012, 04:42:27 AM
by Kezia
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How to Install your BrillKids Software
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Lappy
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14
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20403
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May 01, 2012, 02:39:48 AM
by Lappy
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FAQ: The Easy Voice Recorder
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Lappy
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11
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17210
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February 17, 2015, 02:02:01 AM
by Ayesha Nicole
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How to customize LR lessons?
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robbyjo
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9
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17464
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April 15, 2016, 02:27:15 PM
by luchicarens
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How to Make a Great Little Reader Library File
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Lappy
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7
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11924
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April 29, 2013, 06:36:42 AM
by Kezia
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How To Create Categories In Different Languages
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Lappy
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6
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10893
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January 27, 2011, 04:11:57 AM
by Eddy
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How to Connect your Laptop to the TV
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Lappy
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6
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11239
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August 19, 2008, 06:49:18 AM
by Lappy
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How to Create a Category in Little Reader
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Lappy
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5
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7308
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September 17, 2008, 03:54:25 AM
by Lappy
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Help with mp3 sound
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Marialuisa
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5
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8677
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August 21, 2010, 11:01:46 PM
by Marialuisa
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Tips on Recording Your Voice
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KL
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4
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7029
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October 28, 2009, 01:27:16 AM
by Lappy
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FAQ: Flash Mode Settings
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Lappy
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4
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6424
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June 07, 2009, 04:59:28 AM
by KL
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FAQ: The Pointer
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Lappy
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4
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6786
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January 26, 2009, 02:08:52 AM
by KL
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Our First Week With LR!
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pfergie
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3
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6394
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February 13, 2012, 01:57:14 AM
by Mae_Jakob_Ka
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The Difference Between Categories and Playlists
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Joanne_Hung
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3
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5503
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November 12, 2008, 06:34:20 AM
by KL
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how to start teaching little reader for my two yrs old son
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Mili
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2
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5970
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May 27, 2015, 09:27:37 AM
by Lappy
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Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
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Poll
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