How to get Tech Support for your Little Reader
1. Reproduce the problem Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Have a Question That Isn't Answered Here?
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Lappy
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62
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89417
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May 15, 2018, 11:01:07 PM
by cwell2022
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Adding custom content
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Auravella
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1
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5404
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March 21, 2014, 06:45:16 AM
by Kezia
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Android Compatibility
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neeta
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1
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4362
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December 08, 2012, 06:52:24 AM
by Mandabplus3
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FAQ - "Invalid File Type" and Other Issues with using IE for Downloading LR Sets
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Lappy
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0
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3013
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September 30, 2008, 11:35:19 AM
by Lappy
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FAQ: File Names and Various Confusing Concepts
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KL
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1
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5367
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June 20, 2008, 04:59:06 AM
by Deneen
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FAQ: Flash Mode Settings
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Lappy
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4
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6421
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June 07, 2009, 04:59:28 AM
by KL
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FAQ: Other Playback Settings
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Lappy
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1
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3766
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September 16, 2008, 08:48:22 PM
by princessclem
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FAQ: The Easy Voice Recorder
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Lappy
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11
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17204
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February 17, 2015, 02:02:01 AM
by Ayesha Nicole
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FAQ: The Flash Card Mode
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KL
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16
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19438
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May 27, 2015, 09:46:26 AM
by Lappy
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FAQ: The Pointer
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Lappy
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4
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6777
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January 26, 2009, 02:08:52 AM
by KL
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Help with mp3 sound
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Marialuisa
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5
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8670
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August 21, 2010, 11:01:46 PM
by Marialuisa
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How do I create lessons with little reader?
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Yisrael
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0
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3608
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September 24, 2014, 03:54:12 PM
by Yisrael
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How to Activate your BrillKids Software
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Lappy
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0
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6721
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February 04, 2009, 04:07:33 AM
by Lappy
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How to Change Fonts
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Lappy
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0
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2937
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August 26, 2008, 08:11:50 AM
by Lappy
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How to Connect your Laptop to the TV
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Lappy
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6
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11236
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August 19, 2008, 06:49:18 AM
by Lappy
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How to Create a Category in Little Reader
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Lappy
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5
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7303
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September 17, 2008, 03:54:25 AM
by Lappy
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How To Create Categories In Different Languages
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Lappy
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6
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10884
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January 27, 2011, 04:11:57 AM
by Eddy
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How to Create Words in Little Reader
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Lappy
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0
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3357
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August 25, 2008, 08:10:54 AM
by Lappy
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How to customize LR lessons?
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robbyjo
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9
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17449
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April 15, 2016, 02:27:15 PM
by luchicarens
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How to Download and Install Your Software License Key
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Lappy
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0
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3259
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February 04, 2009, 03:54:07 AM
by Lappy
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Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
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Poll
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