How to get Tech Support for your Little Reader
1. Reproduce the problem Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post |
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How frequent should we show the flashcards?
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nohayo
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3
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4919
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June 30, 2008, 12:21:58 AM
by lil
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MOVED: Blank post if the session times out
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KL
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0
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2352
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June 30, 2008, 11:46:51 AM
by KL
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Even faster auto-forward setting in Little Reader Playback
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Bystre deti
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6
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5162
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July 03, 2008, 07:30:19 AM
by Bystre deti
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Help
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Bia_Aus
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2
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3913
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July 08, 2008, 01:51:44 PM
by Lappy
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General Questions about Little Reader
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Lappy
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2
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3261
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July 09, 2008, 02:20:18 AM
by Bia_Aus
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Once daily? Twice? Share how you use BrillBaby w/ your baby.
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nc_wahm
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9
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8177
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July 11, 2008, 02:25:11 AM
by first_mom
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Converting the file to other format
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bbforest
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2
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3163
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July 11, 2008, 04:42:09 PM
by KL
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The Download Button
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Lappy
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3
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3536
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July 11, 2008, 04:47:21 PM
by Bystre deti
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colors during playback
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Katiejo
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8
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5937
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July 11, 2008, 08:00:55 PM
by Katiejo
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how to bulk import multiple categories quickly
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summerm
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2
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2815
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July 13, 2008, 12:22:41 AM
by nohayo
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Keyboard shortcut when editing
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nohayo
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7
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5157
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July 13, 2008, 01:01:09 AM
by nohayo
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Copying and moving word files between categories
« 1 2 »
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nohayo
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23
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11007
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July 13, 2008, 01:10:39 AM
by nohayo
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Save settings and save as default
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nohayo
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5
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3992
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July 13, 2008, 09:31:38 AM
by nohayo
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New Build Release - Little Reader (BETA) 1.04
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Lappy
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8
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5313
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July 14, 2008, 01:48:19 AM
by ZaJa
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EXPORTING a file? PUT YOUR NAME ON IT!
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KL
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7
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4774
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July 14, 2008, 01:49:45 AM
by Lappy
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help (split from "Hello and welcome, from BrillBaby/BrillKids Founder")
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MAY KNOBLOCH
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1
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1904
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July 14, 2008, 04:49:20 AM
by KL
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Folder suggestions
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nohayo
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7
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4201
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July 14, 2008, 04:49:57 AM
by KL
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Importing lots of stuff
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nohayo
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6
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3779
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July 14, 2008, 05:41:43 AM
by nohayo
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The category folders unroll all the time - can they stay rolled?
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Bystre deti
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2
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2238
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July 15, 2008, 02:10:12 PM
by nhockaday
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The Print Function
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Lappy
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6
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4226
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July 18, 2008, 01:31:32 AM
by Lappy
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Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
Sticky Topic
Poll
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