How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Little Reader Testimonials
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Lappy
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73
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66860
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November 28, 2016, 05:41:53 PM
by Kenniece Webber
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what is lightbox?
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prisatheri
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0
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39
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May 25, 2019, 12:50:51 PM
by prisatheri
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Significant Role of Network Engineers in Telecom
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sgopineni
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0
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1103
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October 25, 2018, 02:26:03 PM
by sgopineni
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Where's the pointer in LR Touch during sightwords, multisensory ?
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Antje
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0
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1132
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April 30, 2013, 08:06:47 PM
by Antje
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Baby not looking at the screen
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joielee
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0
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1195
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April 05, 2013, 06:30:54 AM
by joielee
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ETA on LR in Russian???
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shutka
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0
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1235
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February 15, 2013, 11:22:36 AM
by shutka
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MOVED: Aesop's Fables & Little Reader question
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TeachingMyToddlers
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1307
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January 30, 2013, 05:17:10 AM
by TeachingMyToddlers
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MOVED: LR LICENSE KEY problem
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nhockaday
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0
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1316
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January 26, 2011, 05:59:53 PM
by nhockaday
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MOVED: For those teaching Mandarin
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TeachingMyToddlers
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0
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1317
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March 09, 2013, 01:20:44 PM
by TeachingMyToddlers
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Creating your own course.
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alinaknor
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1361
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January 10, 2013, 02:56:46 PM
by alinaknor
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MOVED: help me
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Kezia
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1382
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June 09, 2011, 04:09:57 AM
by Kezia
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MOVED: LR installed but still only have 9 lessons
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nhockaday
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0
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1422
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October 14, 2010, 03:46:08 PM
by nhockaday
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LR changes to PLAYLISTS in v1.5 - those who use playlists please read
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KL
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0
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1430
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June 24, 2009, 04:16:22 AM
by KL
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MOVED: 20% mother's day discount
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nhockaday
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0
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1432
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May 08, 2009, 07:36:03 PM
by nhockaday
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MOVED: child development
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nhockaday
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0
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1442
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October 05, 2010, 03:42:41 AM
by nhockaday
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Animated .gif's in new version?
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Stellajo
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0
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1449
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August 26, 2009, 02:01:16 AM
by Stellajo
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MOVED: sitting too near the tv
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nhockaday
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0
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1452
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January 05, 2009, 05:17:19 AM
by nhockaday
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MOVED: Unable to view video files
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nhockaday
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0
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1453
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June 30, 2009, 12:40:32 AM
by nhockaday
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MOVED: The Difference Between Categories and Playlists
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KL
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0
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1455
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January 06, 2009, 12:10:49 AM
by KL
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Picture Flash
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Pickers
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1
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1455
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May 17, 2013, 11:47:37 PM
by Mae_Jakob_Ka
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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