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  Show Posts
Pages: [1] 2 3 ... 101
1  BrillKids Software / HOW TOs and FAQs / Re: Have a Question That Isn't Answered Here? on: November 15, 2017, 05:51:24 AM
Hi aprilwong8!

Please try to install the K-Lite Codec Pack and see if that helps. See "3. Install the K-Lite Codec Pack." of this article for instructions:
2  BrillKids Software / Tech Support / Re: How to download the latest LR Curriulum on: November 15, 2017, 05:32:39 AM
Hi Evelyn!

Yes, the latest Little Reader software version is 3.6.1660.

For the curricula, the latest versions are:

English (US) Semester 1+2 - ver. 8, released Jan. 12, 2016
Chinese (Simplified) Semester 1+2 - ver. 7, released Jan. 13, 2016

To get the latest versions of the curricula, you just need to re-download them from your account page (Account > Purchases > Little Reader Curriculum & License Key). The curriculum version numbers are not displayed in your account page, but you may rest assured that the links there are always updated whenever new versions of the curriculum files are released.

For detailed steps on how to redownload your curricula, see:
3  EARLY LEARNING / Teaching Your Child to Read / Re: Removing game section in Little Reader on: November 15, 2017, 05:24:19 AM
Hi AnotherBookWorm! Just to clarify, the steps that Evelyn described will still work now. However, editing the course will require that you have Little Reader PRO.

If you own Little Reader Basic or you bought the Little Reader PRO Key separately, then you should be able to edit your courses.

In case you are still having problems, please let us know at support[at]brillkids[dot]com.
4  The BrillKids Forum / BrillKids Announcements / Re: Introducing the BrillKids Presentation Binder Set! on: November 15, 2017, 05:20:27 AM
Sorry about that, everyone! I just updated the original post and fixed the broken links. You may also view the rest of our videos in our YouTube channel:
5  BrillKids Software / Tech Support / Re: Download latest version for little reader on: November 15, 2017, 05:09:16 AM
Hi babymum, sorry I missed your messages.  closedeyes

For the 1st question - just press the "Export anyway" button. Since you're exporting the files for your personal backup,you don't need to worry about that message.

For the 2nd question - that would depend on whether or not the Chinese language support pack is already installed/enabled in your new computer. Just in case the fonts still aren't working properly after you restore your backup, you may consider updating your Chinese Curriculum - we swapped some of the font files in the latest curriculum file, so hopefully those new fonts work better.

In case you are still having problems, please feel free to let us know here, or email us at support[at]brillkids[dot]com.
6  Products Marketplace / Product Partners / Re: monkisee coupons on: October 18, 2017, 06:19:19 AM
Hi jakim, I just replied to the PM you sent, but just in case anyone else is having with the Monkisee coupons, please see below:

Please try to use your coupon in their updated store page at

If you already tried the coupon in the new Monkisee store and it still didn't work, please contact the Monkisee team and ask for assistance. When you call/write to them, do mention your coupon and that you are a BrillKids member, and I'm sure they'll help you out right away.

You can contact the Monkisee team (Intellectual Baby, LLC) through phone or email:
Phone: 407-574-2886

If you are having problems with contacting them, please let me know and we'll follow up with them on your behalf. With your permission, we'll also forward your name and email/phone to them so they can contact you directly.
7  The BrillKids Forum / BrillKids Announcements / Re: Get 10% OFF ALL ITEMS + 50% OFF ALL BOOKS at the BrillKids Shop! on: September 11, 2017, 01:46:57 AM
Hi hardimax!

Sorry to hear about the India online store problem. Kindly contact our partners through email or phone and they can walk you through an alternative purchase process.

Here are their contact details:
Brilliant Kids India
Synergy Education International Pvt Ltd.
Telephone: (+91)-731-4238801, 4238802

Just in case you are having problems with reaching the India team, please let us know at
8  The BrillKids Forum / BrillKids Announcements / Get 10% OFF ALL ITEMS + 50% OFF ALL BOOKS at the BrillKids Shop! on: September 07, 2017, 02:54:07 AM
Sent last September 07, 2017
BrillKids Bulletin
International Literacy Day Promotion - 10% OFF All Items!
BrillKids celebrates this year's International Literacy Day with a 10% discount on all our items - so if you haven't purchased our learning programs yet, there's no better time than now! Great discounts on all BrillKids products!
Promo runs from September 7 - September 13, 2017, so hurry and get yours today!
Our Little Reader Storybooks now at affordable prices! Little Reader Storybooks
For a limited time, get our Aesop's Fables Vol 1 and 2, Little Reader Storybook series or Little Reader Big Print books and get 50% OFF retail price.
Visit our online shop today to enjoy these great offers!
Visit our BrillKids Online Shop
This BrillKids promotion will last from September 07 to September 13, 2017. Discount prices do not include shipping. Limited while stocks last.
All Content © 2017 BrillKids Inc. All Rights Reserved.
9  EARLY LEARNING / Early Learning - General Discussions / Re: iAccess questions on: August 24, 2017, 07:12:52 AM
Hi AnotherBookWorm!

You don't need to buy the Little Reader PRO Key, as it's enough that you have valid license keys for the curriculum packs. The only additional purchase in your case is iAccess itself.

Also, you only need to buy iAccess ONCE, even if you own several curriculum packs (and even if you plan to buy additional language curricula later).

After checking out, download the Little Reader Touch app in your iOS/Android device via the App Store/Google Play Store, then follow the instructions here:

Instructions for iOS -
Instructions for Android -
10  BrillKids Software / Little Reader - General Discussion / Re: Do the Brill Kids programs work with Windows 10? on: August 11, 2017, 02:48:42 AM
@sincmama I believe we already replied to your email, but in case others are having the same issue, before you proceed with uninstalling and reinstalling, please do a Repair by following the steps here:

During the Repair you'll see a screen with an option saying "Replace current Media Library..."- just leave that option un-checked (otherwise you'll need to re-download all your curriculum/category files). Usually, just doing the Repair fixes the "license key module is damaged" error, so there's no need to uninstall and reinstall things.

@Gamy this particular Windows 10 issue is pretty old and was already resolved, but just to clarify for everyone:

This Flash issue shouldn't appear again as long as you have the latest software and curriculum/category versions (specifically the Little Reader and Little Musician file updates from Jan. to Feb. 2016). In the updated files, we replaced all the videos with MP4-format ones, so any Flash-related Windows update shouldn't cause recurring video playback issues anymore.

In case you downloaded or reinstalled LR/LMs  after the Feb. 2016 updates and you are still having video playback problems, please try the suggestions here:
11  BrillKids Software / Tech Support / Re: Changed my computer. Transfer licence and files on: August 11, 2017, 02:29:37 AM
Hi guille_retro!

If you customized a lot of your lessons, or you made your own lessons, you can save a backup of your complete lesson library. Transfer the backup file(s) to your new computer, then after reinstalling the programs there, double-click the backup files to restore the lessons.

Instructions for saving backup files:
(The steps are the same for Little Reader, Little Math and Little Musician)

If you didn't do any major edits/customizations to your lessons, you can skip doing the backup and proceed with the following:

1. Remove your old computer from your LR, LMh & LMs license key activation records:

2. Download and install LR, LMh & LMs in your new computer:
Installing Little Reader -
Installing Little Math -
Installing Little Musician -

I hope this helps!
12  The BrillKids Forum / BrillKids Announcements / Get 10 Percent OFF at the BrillKids Shop for International Youth Day! on: August 11, 2017, 01:26:42 AM
BrillKids Bulletin
BrillKids Father's Day - Get 10% OFF on all items!
Join us as we celebrate International Youth Day and raise awareness on youth issues worldwide! Great discounts on all BrillKids products!
We are giving away great discounts all around! Get 10% OFF on all BrillKids products from August 11 - August 14, 2017!
Here's your chance to save on great BrillKids products like our award winning Little Reader, Little Math and Little Musician. So hurry up and visit our online shop today to enjoy these great offers!
Visit our BrillKids Online Shop
This BrillKids promotion will last from August 11 to August 14, 2017. Discount prices does not include shipping. Limited while stocks last.
13  EARLY LEARNING / Teaching Your Child Math / Re: Make random between numbers and icons on: July 13, 2017, 05:54:58 AM
Hi guille_retro, if you have Little Math PRO, you can customize your playback settings to do these:

For Numbers/Quantity Lessons:
Show each quantity in up to 3 display types. For example, when the quantity "15" is taught, a slide showing 15 icons is flashed, followed by a slide showing "15," then a slide showing "fifteen." You can randomize the icon/icon set, color, font, etc. for each display type. Please see attached screenshot, or you can play Sem 1 > Day 96 > "Numeral Lesson 1" for an example.

For Math/Expressions Lessons:
You can only have 1 display type for Math lessons, but you can set the type of icon/icon set, etc. (or randomize) for that display type.

I think what you'd like to do is make Little Math show either icons, numerals or numbers randomly. Unfortunately, that's not possible with Little Math's current set of features, but we hope this information helps!

For guides on how to edit the lessons, please follow these links:
Editing Numbers/Quantity Lessons
Editing Math/Expresssions Lessons
14  Downloads + Collaborations Discussions / Little Reader Lesson Downloads / Re: Cant access custom lessons and stories on Ipad on: July 13, 2017, 05:26:08 AM
Hi Bizzle, in the Download Lessons screen, please go to "Lesson Types" > "Words" page. You'll find the category pack files listed after the single-category downloads (Hand Actions 1, Action Words 2, etc.).

If you are still having problems with downloading the category packs in the app, please let us know at
15  BrillKids Software / Little Math - General Discussion / Re: Change of language on: July 07, 2017, 10:23:24 AM
Hi JoTse! Little Math Basic already comes with access to the software's PRO features, so you don't need to buy the PRO Key separately anymore.

There are a few voice and word sets in different languages included in Little Math. You can check them in Little Math's Media Library screen ("Voice Sets" and "Word Sets" tab).

If the language you need is not there, you can make your own (record your own voice saying the numbers and create a voice set). For detailed instructions on how to make your own voice set and word set, see:

OR you can download some media sets from the BrillKids Library (created and shared by other Little Math users). You can access the library through Little Math's Download screen, or via browser:
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