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BrillKids Forum > Little Math - General Discussion > HOW TOs and FAQs


How to get Tech Support for your Little Math

1. Reproduce the problem
Try doing the same sequence of actions again in Little Math and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.

2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Math's Diagnostic tool. This will help us find what's causing the problem. Learn more here.

3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Math board and we’ll get back to you as soon as possible!

Pages: [1] 2   Go Down
 
Subject Started by Replies Last post
Puzzled about Little Math? Suggest FAQ ideas here! « 1 2 » Shuki 16 Last post March 15, 2011, 04:09:48 AM
by Eddy
LM - Spanish ELeducation 2 Last post May 06, 2015, 03:28:17 AM
by ELeducation
LM in spanish? Natadan 10 Last post August 21, 2014, 04:44:18 AM
by Natadan
Little math for ipad? Jaiden123 2 Last post December 17, 2013, 12:31:36 PM
by lenchik_rs
How to Customise Playback Shuki 7 Last post November 25, 2013, 05:32:18 AM
by Kezia
Grid Formatt oneilah 2 Last post August 23, 2013, 05:24:31 PM
by oneilah
PRINTING? Tanyaa 1 Last post January 25, 2013, 09:03:30 PM
by Skylark
Is there a way to change the speed of LM? Tessa Priem 3 Last post December 10, 2012, 05:39:36 AM
by Kezia
License key not valid LillyOfTheValley 8 Last post September 25, 2012, 01:38:27 AM
by Kezia
Auto Forward delay default is too short, must be adjusted for each lesson HelenT 1 Last post July 24, 2012, 07:36:36 AM
by Kezia
I just install Little Math and I need help!! Caseysg 1 Last post May 14, 2012, 08:38:58 AM
by Kezia
Questions RE: using icon sets flexibly. ExtremeBartendingDad 6 Last post March 08, 2012, 08:27:23 PM
by MamaOfWill
How to set icon placement for the whole semester? pppjjj 1 Last post February 26, 2012, 04:31:10 AM
by Mae_Jakob_Ka
How to import the new icons into the lessons? babymum 1 Last post February 16, 2012, 04:45:04 PM
by MamaOfWill
Did I do the right thing? oneilah 3 Last post October 29, 2011, 07:59:34 AM
by oneilah
How to override sound sets for all sessions of a LM semester? Leanan 3 Last post June 16, 2011, 03:55:29 AM
by Kezia
Add a new Session Sammie09 2 Last post December 28, 2010, 04:03:24 PM
by Sammie09
Course lessons Aude 3 Last post October 12, 2010, 04:40:15 AM
by lhdvm00
how many time are you suppose to show each lesson per session bekahso88 5 Last post March 12, 2010, 05:58:14 PM
by nhockaday
Little math in Dutch? LillyOfTheValley 5 Last post February 27, 2010, 05:05:56 AM
by KL
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BrillKids Forum > Little Math - General Discussion > HOW TOs and FAQs

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