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BrillKids Forum > Little Reader - General Discussion


How to get Tech Support for your Little Reader

1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.

2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.

3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!

Child Boards
Board name Posts Last post
No New Posts Tech Support
Report the bugs you've found here. 		1296 Posts
349 Topics 		Last post by katew8161
in brother printer offline
on November 18, 2019, 06:27:50 AM
No New Posts HOW TOs and FAQs
Here are a few tips to help you make the most out of your Little Reader. 		307 Posts
42 Topics 		Last post by cwell2022
in Re: Have a Question That...
on May 15, 2018, 11:01:07 PM
Pages: [1] 2 3 ... 54   Go Down
 
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