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BrillKids Forum > Little Reader - General Discussion > HOW TOs and FAQs


How to get Tech Support for your Little Reader

1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.

2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.

3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!

Pages: [1] 2 3   Go Down
 
Subject Started by Replies Last post
Have a Question That Isn't Answered Here? « 1 2 3 4 5 » Lappy 62 Last post May 15, 2018, 11:01:07 PM
by cwell2022
How to customize LR lessons? robbyjo 9 Last post April 15, 2016, 02:27:15 PM
by luchicarens
FAQ: The Flash Card Mode « 1 2 » KL 16 Last post May 27, 2015, 09:46:26 AM
by Lappy
how to start teaching little reader for my two yrs old son Mili 2 Last post May 27, 2015, 09:27:37 AM
by Lappy
FAQ: The Easy Voice Recorder Lappy 11 Last post February 17, 2015, 02:02:01 AM
by Ayesha Nicole
How do I create lessons with little reader? Yisrael 0 Last post September 24, 2014, 03:54:12 PM
by Yisrael
Adding custom content Auravella 1 Last post March 21, 2014, 06:45:16 AM
by Kezia
Tips on How to Personalize your Little Reader Lessons « 1 2 » Lappy 20 Last post August 12, 2013, 01:24:38 AM
by Kezia
How to Make a Great Little Reader Library File Lappy 7 Last post April 29, 2013, 06:36:42 AM
by Kezia
iAccess for LR Touch AH 1 Last post March 14, 2013, 05:36:03 AM
by Kezia
Android Compatibility neeta 1 Last post December 08, 2012, 06:52:24 AM
by Mandabplus3
How to make own categories/lessons for Little Reader Touch to be used on iPad? LizzyBaby 2 Last post August 14, 2012, 05:29:50 AM
by Kezia
Re: How to Change Fonts nellie 1 Last post June 06, 2012, 04:50:59 AM
by Kezia
How to Install your BrillKids Software Lappy 14 Last post May 01, 2012, 02:39:48 AM
by Lappy
Our First Week With LR! pfergie 3 Last post February 13, 2012, 01:57:14 AM
by Mae_Jakob_Ka
How to Install Additional Language Packs « 1 2 » Lappy 16 Last post January 27, 2012, 04:42:27 AM
by Kezia
Re: How to Install your BrillKids Software ydolem 2 Last post July 19, 2011, 01:51:42 PM
by ydolem
Waiting for lesson plan emails and online progress diary « 1 2 3 » Natmum 36 Last post June 17, 2011, 10:53:59 AM
by Kezia
How To Create Categories In Different Languages Lappy 6 Last post January 27, 2011, 04:11:57 AM
by Eddy
Help with mp3 sound Marialuisa 5 Last post August 21, 2010, 11:01:46 PM
by Marialuisa
Pages: [1] 2 3   Go Up
 
BrillKids Forum > Little Reader - General Discussion > HOW TOs and FAQs

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