Games on LRT

[ant0800]

Any updates as to when the Games segments will be available for Little Reader Touch... 

[ant0800]

Just to clarify, I am using LRT on my iPad with iAccess. When doing the daily English lessons, whenever it comes to Games, it is BLANK and ends there. Is it still not available yet, I have a configuration error or a corrupted download...   

[Kezia]

Hi ant0800! The games (in the daily lessons) have been available for quite a while already.

Here are some suggestions for you:

1. Please update your Little Reader Touch app. The latest version (2.3.1) was released last Aug. 1, 2013.

To check which app version you have, open Little Reader Touch and go to Settings (cog button in the top left corner), the scroll down the Settings window until you see the "Version" display.

2. If updating the app doesn't help, try deleting your English course and then re-download it.

To delete your course, go to Download Lessons > Downloads then find "English Semester 1." Tap the "Remove" button for your course, then tap "Sure?" to proceed with removing the course - this may take about 3-5 minutes. After that, do the same for your Sem 2 course.

Once you're done removing your courses, re-download your Sem 1 and 2 course. Note that the download buttons for your courses may now be labeled "Restore" instead of "Download."


I hope this helps!

If the problem persists, please email us at support[at]brillkids[dot]com and include these details:

> Which device(s) are you having this problem in? (Please mention if it's iPad 1 or 2, iPhone 4 or 4s, iPhone 5)

> Which iOS version is currently installed in your device?

> Which version of the app are you using?

> Which course file(s) are you having the problem in?

> Try to describe what's happening in as much detail as you can. For example, mention any error messages, or if Little Reader Touch shuts down, etc.

[ant0800]

2. If updating the app doesn't help, try deleting your English course and then re-download it.

To delete your course, go to Download Lessons > Downloads then find "English Semester 1." Tap the "Remove" button for your course, then tap "Sure?" to proceed with removing the course - this may take about 3-5 minutes. After that, do the same for your Sem 2 course.

Once you're done removing your courses, re-download your Sem 1 and 2 course. Note that the download buttons for your courses may now be labeled "Restore" instead of "Download."

Did the above and the Games are now working... Thank you!!! 

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