Hi everyone!
This is just to let all of you know that:
The BrillKids office will be closed for the Chinese New Year holidays (Feb. 9 to 13, 2013)In accordance with the Hong Kong government's list of statutory holidays, the BrillKids head office will be closed for the Chinese New Year celebrations on February 11 to 13, 2013 (Monday to Wednesday). As our office is regularly closed on weekends, this means
our office will be closed and all staff will be unavailable from February 9 to 13, 2013 (Saturday to Wednesday).
** Please note that from February 9 to 13, 2013: > We won't be able to answer your questions or support requests
> Box sets for orders placed from the evening of Feb. 8, 2013 (Friday) until Feb. 13, 2013 (Wednesday) will not be processed for delivery immediately
> All download-only orders (including downloadable files for box set orders) will STILL be available in your BrillKids Account as soon as you finish checking out
All support and shipping services will resume once our office re-opens on February 14, 2013 (Thursday). For those who bought box sets, we'll send you a delivery tracking email as soon as we
send out your package.
Until then, please feel free to leave us a message through our
online contact form or via direct email to
support[at]brillkids[dot]com and we'll get back to you as soon as our office re-opens on the 14th!
We apologize for the inconvenience, and as always, thank you for your patience!
恭喜發財 (or Gōngxǐ fācái) from all of us here at BrillKids!