Happy Lunar New Year from BrillKids! We hope the coming year of the pig brings happiness and prosperity to you and your family.Kindly note that the BrillKids office will be closed for the Lunar New Year holidays from
February 5 to 7, 2019. (Note that our office is normally closed on weekends.)
As some of our team members will be on leave during the holidays, there may be some delays in processing support and shipping requests:
- Support requests will be addressed within 3-4 working days.
- Physical or box set orders placed from the afternoon of Feb. 1 until Feb. 10 will be shipped out the following business day.
- All download-only orders (including downloadable files for box set orders) will STILL be available in your BrillKids Account as soon as you finish checking out at the BrillKids Shop.
We will resume regular support and shipping operations once our office re-opens on February 11, 2019 (Tuesday). If you bought physical items or box sets, we'll send you a delivery tracking email as soon as we send out your package.
Until then, feel free to leave us a message through our
online contact form, via direct email to
[email protected] or by sending us a message in our
Facebook page and we'll get back to you as soon as we can.
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