Sure we can help. I need a little more information.
Have you imported the content yet? It is a lot of content and takes up a bit of room on your phone. It needs to be actively downloaded into I access. Is this where you got stuck?
I am assuming you have installed I access already.
Can you access the free starter courses?
Let's get this working for you
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I love Iaccess! Learning on there go is great for in the car!