Bug Report - LM Preset Settings Screen Doesn't Scroll; Can't Save Changes

[timandsveta]

Hi there,


I have a netbook that I use to play LM, and when I tried to adjust some settings in LM Preset Settings screen, I couldn't save them because I can't see the buttons (I presume there are some) at the bottom of the window to save the changes. There is no scroll bar. I've tried CTR+S, but didn't work either, and neither did the arrows on the keyboard.

Is there a combination of keys I could use before you get a chance to adjust the properties of Play Settings container and issue an update to resolve that bug?

Thank you.

[Kezia]

Hi timandsveta, can you post a screenshot of what you see in Little Math?

Also, this might be a screen setting issue, so you can try checking if your computer's DPI setting if it's already at the default 96 DPI value. If that particular setting was changed, then this would have affected how LM windows appear (and perhaps even your other programs). Please refer to this article for instructions on how to check / change your DPI settings: http://support.brillkids.com/entries/20426682-how-to-change-your-computer-s-dpi-resolution

I hope this helps!

[timandsveta]

Sure! Please find attached three screenshots.

Please note that on the first one, there is no scroll bar so I can't access Save or Cancel buttons that I am guessing are at the bottom of the screen. When I make changes and just close the window (the only thing I can do), the changes are not saved, so I can't make any changes to default settings on any presets.

The second screenshot shows the same exact problem with a different screen.

The third screen shows the main window, and please note that the left side of the screen doesn't have scroll bars either, and it probably should as it looks like the content at the very bottom is not being shown completely. Not a big deal since it doesn't affect functionality, but if you're going to fix the other two, you might want to take care of this one as well.

I've just checked, and my netbook's display is set at 96 DPI, so that's not the problem.

[Kezia]

Thank you for your screenshots!

Can you kindly try changing your display resolution -- for example, try changing it to 800x600 pixels, 1024x768, etc. and see which setting seems to display Little Math correctly.

(You can find this by right-clicking on your Desktop, choosing "Properties," and going to the "Settings" tab)

A few more details we need from you:
 - Your netbook's display resolution (or the value it was set to before trying the suggestion above)
 - Your netbook's screen size

Thanks! About the third screenshot, I believe once we figure out a solution for screens 1 and 2, the last one will definitely get fixed as well.

[timandsveta]

Thank you for getting back to me. The resolution is set to 1024x600, which is both the highest on my netbook and recommended one. Changing it to 800x600 didn't solve the problem. Sorry.

I have HP Mini netbook, and I don't have a tape measure at the place we're staying for now. I'd estimate it at 10 inches.

Before becoming a SAHM, I used to program and Java and VB. My best guess is that you'd have to set scroll bar property to true on the panel object or whatever container that is. Hope I'm wrong because that would require software update.

[Kezia]

Hi timandsveta,

Unfortunately this is indeed a software problem. We will address this in an upcoming update but the next version of Little Math may not come anytime soon (at the moment we can't say exactly when it will be available). In the meantime we have two possible suggestions on working around this issue:


1. Attach your taskbar to the left or right side of the screen, and this should free up some vertical space to help you access the Little Math buttons that were previously cut off from the screen:

 - Right-click on any empty area of the taskbar
 - Un-check "Lock the taskbar"
 - Drag taskbar and move it to the left or right side of your screen
 - Open Little Math and open any Preset Setting window
 - Drag the setting window's title bar and move it upwards until the buttons at the bottom are at least partly visible (Save / Save As / Cancel buttons)


2. If available, you can connect your netbook to a TV or another monitor with a larger resolution (recommended height is 600+ px)


We apologize for the inconvenience, and we hope that our suggestions help somehow. 

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