MY PROFILE
Welcome, Guest.
Please sign in or you can click here to register an account for free.
Did not receive activation email?
Email:
Password:

Refer-a-Friend and earn loyalty points!
FORUM NEWS + ANNOUNCEMENTS
[6 Sep] Get the BEST of BrillKids at a VERY SPECIAL price (for a limited time only!) (More...)

[05 Apr] BrillKids HQ is relocating: there may be minor shipping delays (More...)

[17 Jan] Looking for WINK TO LEARN coupons? New coupons now available for redemption! (More...)

[22 Jul] More SPEEKEE coupons available at the BrillKids Redemption Center! (More...)

[22 Mar] Important Announcement Regarding License Keys and Usage of BrillKids Products (More...)

[26 Feb] MORE Wink to Learn coupons available at the BrillKids Redemption Center! (More...)

[08 Jun] NEW: Vietnamese Curriculum for Little Reader! (More...)

[15 May] Hello Pal Social Language Learning App Has Launched! (More...)

[3 Mar] Update: Hello Pal now Beta Testing! (What We've Been Up To) (More...)

[11 Feb] Sign up for our Little Reader Vietnamese Beta Testing Program! (Sign ups open until FEB. 15, 2015 ONLY!) (More...)

[26 Jan] More Wink to Learn coupons available at our Redemption Center! (More...)

[18 Nov] Get your Arabic Curriculum for Little Reader! (More...)

[21 Oct] EEECF News: Get 30% Off from Hoffman Academy! (More...)

[22 Sep] The EEECF is now registered in the UN and we now accept donations! (More...)

[13 Aug] The Early Education for Every Child Foundation (EEECF) is now a registered charity on AMAZON SMILE! (More...)

[12 Aug] ALL-NEW Transportation & Traffic Category Pack for Little Reader!(More...)

[21 Jul] Get 10% off our NEW Actions and Motions Category Pack for Little Reader! (More...)

[14 Jul] Get 10% off BrillKids Books! IT'S THE BRILLKIDS SUMMER BOOK SALE! (More...)

[25 Jun] BrillKids store and website now available for viewing in Arabic! (More...)

[09 Jun] Get your Russian Curriculum for Little Reader! 10% off introductory price! (More...)

[09 May] Free Little Reader, Price Changes, and Promotional Discounts! (More...)

[28 Apr] Get BabyPlus Discount Coupons at the BrillKids Coupon Redemption Center (More...)

[13 Mar] Get your FREE Chinese Curriculum Update for Little Reader! (More...)

[20 Feb] FINALLY, introducing our Spanish Curriculum for Little Reader! (More...)

[24 Feb] We're looking for Content Checkers and Testers for our Arabic Curriculum! (More...)

[10 Feb] Volunteer with the Early Education for Every Child Foundation (EEECF) (More...)

[24 Jan] Check out our NEW Thai Curriculum Pack for Little Reader! (More...)

[20 Jan] Get Discounts from BrillKids Product Partners! (More...)

[10 Jan] Introducing our New Category Pack: Exotic & Wild Animals! (More...)

[27 Nov] Sign up for our LR Spanish Beta Testing Program (LIMITED SLOTS ONLY!) (More...)

[19 Dec] Merry Christmas and Happy New Year! NOTE: BrillKids office closed on holidays (More...)

[16 Oct] Announcing the WINNERS of our BrillKids Summer Video Contest 2013! (More...)

[04 Oct] Get Little Reader Touch on your Android device! (More...)

[19 Jul] BrillKids products now available for purchase at our Russian Online Store! (More...)

[31 Jul] BrillKids Video Contest Summer 2013 - Deadline EXTENDED to August 31st! (More...)

[20 Jun] Join the BrillKids Video Contest Summer 2013! (More...)

[17 Jun] India Partners: BrillKids products now once again available in India! (More...)

[22 Apr] Little Reader Touch Version 2 Now Available (More...)

[21 Mar] French Curriculum available now for Little Reader! (More...)

[16 Apr] Spain Partners: BrillKids products now Online in Spain! (More...)

[07 Feb] Update to Little Math Version 2 now! (More...)

[07 Feb] Check out the *NEW* BrillKids Downloads Library! (More...)

[27 Feb] Singapore Partners: BrillKids products now Online in Singapore! (More...)

[20 Feb] Vietnam Partners: BrillKids products now Online in Vietnam! (More...)

[22 Jan] Important: About Sharing License Keys (More...)

[07 Nov] Update to Little Reader v3! (More...)

[19 Oct] We're Looking for Translators for our Little Reader Software (More...)

[15 Oct] More Right Brain Kids coupons available at our Redemption Center! (More...)

[25 Sep] CONTEST: Get A Free Little Musician by helping EEECF reach your friends and colleagues! (More...)

[17 Sep] Give a child the gift of literacy this Christmas: 20,000 children need your help! (More...)

[29 Aug] Little Musician wins Dr. Toy Awards! (More...)

[29 Aug] VIDEOS: Perfect Pitch at 2.5y, and compilation of Little Musician toddlers! (More...)

[09 Aug] Get Soft Mozart Coupons from the Points Redemption Center! (More...)

[03 Aug] Welcome NEW FORUM MODERATORS: Mela Bala, Mandabplus3, Kerileanne99, and Kmum! (More...)

[03 Aug] Winners of the Little Reader Video Contest (Part 5)! (More...)

[25 Jul] Bianca's Story - What happens 10+ years after learning to read as a baby/toddler (More...)

[27 Jun] Updates on our Early Education for Every Child Foundation (EEECF) (More...)

[27 Jun] Join the Little Reader Video Contest (Part 5) (More...)

[04 Jun] Being a Successful Affiliate - Now easier than ever before! (More...)

[18 May] LITTLE MUSICIAN - NOW LAUNCHED! (More...)

[30 Apr] Winners of the Little Reader Video Contest! (More...)

[28 Apr] The Early Education for Every Child Foundation - Help Us Make a Difference (More...)

[20 Apr] Little Reader Curricula on your iPad or iPhone - now possible with iAccess! (More...)

[12 Apr] LITTLE MUSICIAN - now in OPEN BETA TESTING (with a complete curriculum) (More...)

[12 Mar] *NEW* Little Reader Content Packs now available! (More...)

[01 Feb] Join the March 2012 Homeschooling Contest: Create a Monthly Theme Unit! (More...)

[27 Jan] Join the BrillKids Foundation as a Volunteer! (More...)

[20 Jan] BrillKids Featured Parent: Tonya's Teaching Story (More...)

[17 Dec] Dr. Richard Gentry joins the BrillKids Blog Team! (Read Interview on Early Reading) (More...)

[08 Dec] Little Reader Touch promo EXTENDED + Lucky Draw winners (More...)

[01 Dec] Affiliate Success Story - How Elle Made $4,527 in Sales in just 30 days (More...)

[22 Nov] Little Reader Touch now available in the App Store! (More...)

[09 Nov] Winners of the September 2011 Video Contest (More...)

[01 Nov] Another free seminar and updates from Jones Geniuses (More...)

[16 Sep] SPEEKEE is now a BrillKids partner product! Get Speekee coupons at the Coupon Redemption Center! (More...)

[02 Sep] Little Reader Wins Another Two Awards! (Mom's Best Award & TNPC Seal of Approval) (More...)

[05 Aug] Little Reader Deluxe Wins the Tillywig Brain Child Award! (More...)

[28 Jul] LITTLE MUSICIAN beta-testing NOW OPEN! - Sign up here. (More...)

[14 Jul] Little Reader Wins Another Award! (PTPA Seal of Approval) (More...)

[13 Jul] Jones Geniuses FREE Seminars & news of Fall classes (More...)

[30 Jun] Little Reader Wins 2011 Creative Child Awards! (More...)

[11 May] The *NEW* Little Reader Deluxe - now available! (More...)

[06 May] Do you blog about early learning? - Join the BrillKids Blogger Team! (More...)

[21 Apr] Aesop's Fables vol. 2 - *NEW* Storybooks from BrillKids! (More...)

[15 Apr] BrillKids Foundation - Help Us Make a Difference (More...)

[08 Apr] Get READEEZ Discount Coupons at the Forum Shop! (More...)

[06 Apr] The new Parents of Children with Special Needs board is now open! (More...)

[06 Apr] Join the Jones Geniuses online workshop for BrillKids members this April 21st! [FULLY BOOKED] (More...)

[04 Apr] Get TUNE TODDLERS Discount Coupons at the Forum Shop! (More...)

[21 Mar] BrillKids Discount Coupons - Finally Here! (More...)

[21 Mar] BrillKids on Facebook... We've MOVED! (More...)

[15 Mar] Get KINDERBACH Discount Coupons at the Forum Shop! (More...)

[08 Mar] WINNERS OF THE VIDEO CONTEST: You, Your Baby and Little Reader Part 2! (More...)

[07 Mar] Please welcome our NEW FORUM MODERATORS: Skylark, Tanikit, TmS, and TeachingMyToddlers! (More...)

[22 Feb] Do you BLOG? Join the BrillKids Blogger Team! (More...)

[11 Feb] Affiliate Program – Use BrillKids Banners to promote your affiliate link in your blogs and websites! (More...)

[31 Jan] Important: Please Upgrade to Little Reader v2.0 (More...)

[26 Jan] BrillKids Blog - Criticisms of Teaching Your Baby To Read (More...)

[21 Jan] Share your Little Reader Success Story! (More...)

[08 Jan] Little Reader available on the iPad today! (More...)

[17 Dec] Aesop's Fables vol. 1 - New storybooks from BrillKids! (More...)

[13 Dec] Infant Stimulation Cards - New at the BrillKids Store! (More...)

[08 Dec] Christmas Sale: Give the gift of learning with BrillKids! (More...)

[29 Nov] Upgrade to Little Reader 2.0 [BETA] Now! (More...)

[19 Nov] Get Discounts for products from JONES GENIUSES! (More...)

[17 Nov] Join the HOMESCHOOLING CONTEST: Create a Monthly Theme Unit! (More...)

[08 Nov] Piano Wizard Academy Offer - Exclusive to BrillKids Members! (More...)

[23 Oct] Should music be a birthright? Is music education for everyone? (More...)

[20 Oct] Introducing the BrillKids Presentation Binder Set! (More...)

[12 Oct]Get to Know Other BrillKids Parents in Your Area (More...)

[14 Sep] Teaching your kids about music - Why is it important? (More...)

[10 Sep] The new ENCYCLOPEDIC KNOWLEDGE Collaborations board is now open! (More...)

[10 Sep] Meet other BrillKids Members In Your Area! (More...)

[27 Aug] Traditional Chinese Curriculum Add-On Pack for Little Reader - Now Available! (More...)

[20 Aug] Little Reader Chinese Curriculum Add-on pack - Now Available! (More...)

[5 Aug] Take Advantage of our Special Affiliate Program Promotion! (More...)

[3 Aug] Encyclopedic Knowledge Categories for FREE, made by all of us! Please join in! (More...)

[16 Jul] WINNERS OF THE VIDEO CONTEST: You, your baby and Little Reader! (More...)

[24 Jun] Be a BrillKids Affiliate and Get Rewarded! (More...)

[24 Jun] Need help from Native Speakers of SPANISH, RUSSIAN and ARABIC for Little Reader curriculum!

[01 Jun] Deadline for Submission of Entries for the LR Video Contest - Extended Until June 30! (More...)

[19 May] Facebook "LIKE" buttons are now in BrillBaby! (More...)

[25 Mar] Introducing the all new Little Reader Deluxe Kit from BrillKids! (More...)

[18 Mar] More Signing Time Coupons available at our Forum Shop! (More...)

[11 Mar] BrillKids Discount Coupons - Coming Soon! (More...)

[09 Mar] Little Math 1.6 and Semester 2 are now available! (More...)

*

Pages: [1]   Go Down
Author Topic: Problem uploading icon sets for LM 2. Emails to [email protected] failed  (Read 4424 times)
Digg del.icio.us
ExtremeBartendingDad
**
Posts: 79
Karma: 21
Baby: 1




View Profile
« on: March 02, 2012, 09:55:48 PM »

Subject: Problem uploading new icon set files for little math
Date: Fri, 2 Mar 2012 10:38:13 -0800

To: [email protected]

Hi, been having problems on and off trying to do this. I have reported the diagnostic report but haven’t heard anything back yet. That was on the 28th.
   
problem uploading icons
« on: February 28, 2012, 07:06:06 PM »
Quote  Modify  Remove
Hi, i'm uploading lots of new icons into numbers library but often the file numbers are the same as existing files. it's common to name files 1- 10. each time this happens i get a pop up screen asking what to do. i click rename but nothing happens until i also click the box " apply this to all future...... then it goes through fine. unfortunately, it doesn;t actually apply the renaming choice so it happens every time. little frustrating.

2. Also, i've been trying to upload new icon file sets to the forum and each time i try your system tells me it's rejected ...only 2MB allowed but my file size shows they are only 2KB.

i did a diagnostic but i'm not sure if it went through automatically when i posted this or do I have to attach it here? I searched the browse but couldn't find it.
thank  you

I’ve tried a few times since I sent the above and noticed that some of my file sizes are to be and need to be reduced but some of my file sizes truly are under the 10 MB, not 2 MB that I said above, limit.  yesterday I successfully uploaded one entitled “leapfrog characters”.

today, , March 2 10:37 AM Pacific time.  I uploaded a file that was approximately 9 MB  and everything was going fine except that it was taking a long time and then when I checked back it had stopped and I got this error message.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to


Then....

Subject: same problem again
Date: Fri, 2 Mar 2012 11:00:56 -0800
Message-Id: <[email protected]>
To: [email protected]

tried again and it went through. then i tried another and it said it was completed but then it froze and gave me error before it got to the sumbit whether it was 100% me or did i share points.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Scott Young



Logged

Kezia
*****
Posts: 1537
Karma: 224




View Profile
« Reply #1 on: March 05, 2012, 08:19:58 AM »

Hello Scott, we're very sorry to hear that you've been having problems!

Next time, please write to [email protected] for any problems you encounter while using our software, websites, and forum, and we'll surely get your message.

We replied to the message you sent our support email (received 26th Feb) last Feb 29th, it seems that you didn't receive our message at all. Can you kindly try checking your spam folder for that one?

Hi, i'm uploading lots of new icons into numbers library but often the file numbers are the same as existing files. it's common to name files 1- 10. each time this happens i get a pop up screen asking what to do. i click rename but nothing happens until i also click the box " apply this to all future...... then it goes through fine. unfortunately, it doesn;t actually apply the renaming choice so it happens every time. little frustrating.

Unfortunately we don't have an upcoming Little Math update to get this particular problem fixed -- what you can do in the meantime is to rename your image files before adding them to your Little Math icon set.

You can rename your image files to add a unique keyword in it, or you can name them after the icon set you're adding them to (e.g., "dog 1," "dog 2," etc.). If you need to rename a lot of files at, there are many tools that can allow you to rename files by batch. One free tool you may want to try is "ReNamer" (http://www.den4b.com/?x=downloads)

2. Also, i've been trying to upload new icon file sets to the forum and each time i try your system tells me it's rejected ...only 2MB allowed but my file size shows they are only 2KB.
i did a diagnostic but i'm not sure if it went through aoutomatically when i posted this or do I have to attach it here? I searched the browse but couldn't find it.

We tested our "Add a Download" function, and it works fine for us. In case it helps we've increased the file size limit a bit. Can you try again? I assume you've done the steps correctly, but if you'd like to check our instructions, see http://support.brillkids.com/entries/20385806-how-to-upload-your-exported-files-to-the-brillkids-forum

We'll look further and fix what may be causing your problem, but from the error message you quoted, it's possible that part of the problem came from a connection problem so you can also try checking on that one.

So far I can see that you've successfully uploaded 9 LM files over the past few days. You can check your uploaded files from your BrillKids Account:

 > Place your cursor over "Account" at the top of the page
 > Click on "My Files" from the dropdown menu
 > In the "My Files" page, click on "My Shared Uploaded Files" (from the left-hand navigation menu)


I hope this helps! Do let me know if you are still having problems.

Logged

Pages: [1]   Go Up
 
Jump to:  

Recent Threads

by newassignmentau, September 29, 2023, 09:52:09 AM
by jasminfernandes, August 18, 2023, 05:42:02 AM
by Annasprachzentrum, August 02, 2023, 08:27:26 PM
by Brileydavis, February 07, 2023, 07:31:40 AM
by justin robinson, January 18, 2023, 12:01:12 PM
by justin robinson, January 18, 2023, 11:26:28 AM
by justin robinson, January 18, 2023, 11:17:08 AM
by justin robinson, January 18, 2023, 11:02:35 AM
by justin robinson, January 18, 2023, 09:45:06 AM
by Thepharmacity, January 04, 2023, 06:12:34 AM
by Sara Sebastian, December 20, 2022, 02:04:21 PM
by Kays1s, December 05, 2022, 02:02:24 AM
by ashokrawat1256, November 11, 2022, 04:54:21 AM
by farnanwilliam, October 22, 2022, 04:12:41 AM
by berryjohnson, February 05, 2020, 12:41:49 PM
Page: 1/4  

Recently Added Files

tamil - months by BhavaniJothi, Dec. 05, 2019
More Shapes - More shapes not originally included in L... by Kballent, Oct. 23, 2019
test1 - test by SSbei, Sep. 08, 2019
Purple Foods - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
Green Foods - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
Yellow Foods - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
Orange - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
Red Food - I made some lessons with colored food f... by Kballent, Aug. 07, 2019
White Foods - As part of Color Themes I made some less... by Kballent, Aug. 07, 2019
Fruits & veggies mascots - This is Polish \"must have\" mascots :) ... by Agnole, Feb. 24, 2018
Page: 1/3  

Members
Stats
  • Total Posts: 110526
  • Total Topics: 19136
  • Online Today: 459
  • Online Ever: 826
  • (January 22, 2020, 12:09:49 AM)
Users Online
  • Users: 0
  • Guests: 439
  • Total: 439

TinyPortal v1.0.5 beta 1© Bloc

Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2013, Simple Machines

Valid XHTML 1.0! Valid CSS! Dilber MC Theme by HarzeM
Home | File Downloads | Search | Members | BrillBaby | BrillKids | Terms of Use | Privacy Policy
Copyright © 2024 BrillKids Inc. All rights reserved.