HI lkrom,
Have you tried adjusting the Auto Forward delay speed? Please try if setting it to a slower speed helps, or if the sound gets played better if you just turn Auto Forward off.
For more information on the Auto Forward setting, please refer to your Little Math manual by clicking on the HELP button in LM or by going to this page:
http://support.brillkids.com/little-math-manual.phpYou may proceed to this section of the manual: How to Use the Playback Screen > The Preset Panel > Auto Forward
(To turn Auto Forward off for all LM lessons, you can use the Override function)
If adjusting or disabling Auto Forward doesn't help, please try using the Audio Diagnostic Tool by following the instructions in this article:
How to use the Audio Diagnostic Toolhttp://support.brillkids.com/index.php/article/ls-how-to-use-audio-diagnostic-toolIf you are still having sound problems after doing these, do send us a Diagnostic Report so we can troubleshoot immediately (in case you are having a similar sound problem in LR, do let us know too). Instructions on how to create a report can be found here:
http://support.brillkids.com/index.php/article/ls-how-to-create-diagnostic-reportLet us know how these suggestions work for you.
Kezia