Hi dctogo,
Can you kindly describe what you are experiencing in Little Math:
- When does LM crash or hang? Is it during the lesson, or while you are customizing lessons?
- If LM crashes/hangs during a lesson, in which lesson(s) does it usually happen?
- Do you see any error messages? If yes, what do these errors say?
In the meantime, kindly try the following:
1. Update your software. If you are using an old version of Little Math, try upgrading to the latest version (v1.6.360) and see if that helps.
2. If you already have the latest version of Little Math, please Repair it in case there are any installation errors:
http://support.brillkids.com/entries/20433732-how-to-repair-your-brillkids-learning-systemI hope these help! If your Little Math still crashes or hangs frequently after doing the suggestions above, please write to us at support[at]brillkids[dot]com and attach your Diagnostic Report so we can troubleshoot immediately.
How to create a Diagnostic Report -
http://support.brillkids.com/entries/20438423-how-to-create-a-diagnostic-report-for-your-brillkids-learning-system
Digg
