HELP!!! Bought Little Math but deactivated!!!!

[jiale]

help help help!!! I bought Little Math and is already on lesson 51, then suddenly it got deactivated!!!!

I used the account manager to activate it, but failed. Went to key in the key into Little Math directly, it accepts the key for 2 seconds, then tell me that the Little Math is deactivated.

HELP!!! I do not want my son's daily lessons to be disrupted. Please help fix this problem. I have reinstalled Little Math and also does not help!!!!


HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[jiale]

here is the diagnostic files

[Kezia]

Hi there,

We've just replied to your other messages, but just in case you haven't seen our replies yet I'm posting it here for you:

We have just fixed the error that caused your Little Math to deactivate, so if you try reimporting your Little Math key again it should work correctly now:

1. Open Little Math (you will find that it is still deactivated.)
2. Re-import your license key
3. Your Little Math will be activated and working as per normal.

I hope this helps! Again, we are very sorry for the inconvenience -- if you are still having problems, do let us know.

[jiale]

Hooray! It has been fixed! THANKS!!!!

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