How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Cannot download the Chinese add on packs in little reader touch
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yocoffee
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1
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1711
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January 15, 2013, 10:43:50 AM
by Kezia
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Help! I cannot hear LR in the new version now..
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nuria2012
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3
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2817
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January 14, 2013, 04:28:50 AM
by Kezia
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Progress Diary For multiple Children Malfunction
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MamiBonita
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0
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1721
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January 12, 2013, 02:58:28 AM
by MamiBonita
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How to download other language lessons and use them via LR (iAccess) on iPad
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BTBVEN
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3
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3160
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January 11, 2013, 01:53:25 PM
by piladzisi
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Problems when importing translated categories
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andreasro
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1
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1848
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January 07, 2013, 05:33:13 AM
by Kezia
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Trial LR how do I get downloads to work
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Bellan
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3
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2117
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December 19, 2012, 08:56:40 PM
by Bellan
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Where to download the English [UK] Semester 1 & 2?
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waiyipfung
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1
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1698
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December 18, 2012, 01:51:18 AM
by Kezia
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download brillkids in MacBook
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kaydenbaby
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4
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4056
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November 28, 2012, 06:26:51 AM
by Kezia
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My license key for Little Reader was deactivated
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trieuminh
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3
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2631
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November 12, 2012, 06:32:26 AM
by Kezia
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Cannot Install the program in my new notebook
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kaydenbaby
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1
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1739
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November 12, 2012, 06:30:26 AM
by Kezia
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SuperMemo
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Ayesha Nicole
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7
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5672
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November 01, 2012, 06:04:51 PM
by Ayesha Nicole
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How to creat more sessions in each day from Little Reader course?
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duyhoa83
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2
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2151
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October 31, 2012, 07:21:16 AM
by duyhoa83
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Little Reader has stopped working entirely
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Tanikit
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2
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2763
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October 20, 2012, 05:02:56 PM
by Tanikit
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Downloading more lessons via Little Reader Touch
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AussieMumofOne
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1
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2399
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October 19, 2012, 07:01:24 AM
by Kezia
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404 error for download English [UK] Curriculum
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KristinQa
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4
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3555
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October 16, 2012, 03:10:05 AM
by Kezia
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no sound on imported files
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marrtai
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1
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2055
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September 19, 2012, 08:32:19 AM
by Kezia
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Any quick way to mark the lesson as read?
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pollyanna
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3
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2832
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September 14, 2012, 04:25:22 AM
by Kezia
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Can we lock the cursor?
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pollyanna
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2
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2491
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September 13, 2012, 10:11:05 AM
by pollyanna
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remove the TRIAL content on my Little Reader
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LizzyBaby
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1
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2400
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August 14, 2012, 05:33:15 AM
by Kezia
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LR deluxe upgrade question
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lelask
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1
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2422
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August 10, 2012, 09:10:50 AM
by Kezia
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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