How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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How to backup Brillkid LR?
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babymum
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7
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4295
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February 15, 2012, 10:17:41 AM
by babymum
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cannot download the trial version of LR
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ansisari
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1
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2262
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February 10, 2012, 05:00:47 AM
by Kezia
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Won't update
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canuck
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1
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2528
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January 30, 2012, 06:09:37 AM
by Kezia
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Creating custom lessons .... audio prohlem.
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thisengineburns
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1
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3276
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January 27, 2012, 05:56:01 AM
by Kezia
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Script Error
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thisengineburns
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2
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3189
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January 18, 2012, 10:35:41 AM
by Lappy
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Free Trial download on Mac?? Won't open.
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ForZane
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1
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2029
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January 18, 2012, 06:27:17 AM
by Kezia
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Audio stop half way through pic slides.
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luckymommy1307
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2
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3317
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January 10, 2012, 06:52:12 AM
by Kezia
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little reader won't open
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Hungyiji
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1
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2619
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January 09, 2012, 09:36:42 AM
by Kezia
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I have 2 kids
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jackie2008
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1
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2042
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December 19, 2011, 09:56:40 AM
by Kezia
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LR, LM, LMs on tv?
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Lovetoteach4God
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2
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3576
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December 12, 2011, 04:20:59 PM
by Lovetoteach4God
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constant problems
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olga harrison
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2
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2601
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December 12, 2011, 08:50:11 AM
by Lappy
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error: object reference not set to an instance of an object
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kikeelguapo
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3
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3186
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December 06, 2011, 04:44:21 AM
by Kezia
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Aesops Fables V.1 Sound Track corrupted
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cowboy2009
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3
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3522
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November 30, 2011, 10:48:51 AM
by Kezia
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Update - Flash Player
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sonya_post
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3
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3781
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November 17, 2011, 02:37:49 AM
by Kezia
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Little Reader Crash During Lessons
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angie
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3
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2534
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November 15, 2011, 04:01:23 AM
by Kezia
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License key deactivated
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yvonnewpl
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4
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4223
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November 14, 2011, 04:38:24 AM
by Kezia
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License problems
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witch13ao
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6
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4686
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November 08, 2011, 04:12:25 AM
by Kezia
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How can I continue the lessons?
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ytcheung
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3
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7178
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November 03, 2011, 04:52:49 AM
by Kezia
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Re: Upgrade to Little Reader 2.0 [BETA] Now!
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andreasro
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1
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2191
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November 01, 2011, 10:38:09 AM
by Kezia
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Voice recording
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babymum
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2
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3111
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October 25, 2011, 05:51:38 AM
by Kezia
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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