How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Relocating from Canada to Hong Kong
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MIP1999
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12
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7356
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February 02, 2011, 02:45:10 AM
by MIP1999
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Internet Access needed for LR trial?
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Maquenzie
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4
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3134
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February 01, 2011, 03:22:41 AM
by Kezia
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How to delete multiple word files
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sniki
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3
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2798
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January 10, 2011, 08:59:16 AM
by Kezia
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Free Trial - Now Purchased
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aaronapearce
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6
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4331
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January 10, 2011, 05:43:49 AM
by Kezia
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Not able to activate LICENSE
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sniki
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3
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3266
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January 03, 2011, 09:41:46 AM
by Kezia
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Moving LR-LM to new laptop
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kreena
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6
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5072
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December 24, 2010, 12:27:35 PM
by KL
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Old Key Licence
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AmyLouis
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1
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2579
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December 17, 2010, 01:58:30 AM
by Kezia
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Solution for users with "Application integrity is broken" message
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Shuki
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12
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9121
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December 15, 2010, 02:47:40 PM
by KL
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Pronunciation audio getting cut off
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Taolele
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3
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2870
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December 15, 2010, 02:41:30 PM
by KL
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Little Reader has a serious error and needs to close on startup
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ShenLi
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3
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3377
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December 14, 2010, 06:49:21 AM
by Eddy
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The sound is not complete when playing the pictures
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joannalee
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1
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2739
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December 09, 2010, 02:34:30 AM
by Kezia
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Registration
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ati_choo
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1
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2656
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December 06, 2010, 06:28:21 AM
by Lappy
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Error on Little Reader Upgrade and Crash on Little Math
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apoon007
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2
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2488
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December 03, 2010, 11:05:05 AM
by Kezia
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Pronouncation audio halfly cut off during multisensory session in LR
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zhaff
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3
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3035
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December 03, 2010, 10:38:43 AM
by Kezia
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Playing more than one soundclip for one picture
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Ayesha Nicole
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9
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5856
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December 01, 2010, 03:38:36 AM
by Kezia
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Curriculum won't download!
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Ezhik
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2
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2341
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November 30, 2010, 02:55:45 AM
by Kezia
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Lilttle Reader Content Disc Sem 1 Cannot be imported.
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tanchunsian
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1
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1868
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November 27, 2010, 01:28:28 AM
by KL
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Audio is not playing properly
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lavs
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4
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3509
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November 18, 2010, 05:27:12 AM
by Kezia
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chinese reader has NOSOUND
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ali paragas
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1
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2382
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November 17, 2010, 04:42:24 AM
by Kezia
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There is no course content
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Firoza
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3
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2577
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November 17, 2010, 04:08:00 AM
by Kezia
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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