How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post  |
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How to keep words order
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tove
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1
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3411
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October 03, 2013, 04:29:58 AM
by Kezia
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no sound
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natemama
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1
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4284
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September 17, 2013, 01:38:05 AM
by Kezia
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HDMI - No sound
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fendude
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1
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4199
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September 09, 2013, 03:42:29 AM
by Kezia
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No sound
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Chukwuma
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1
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3378
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September 04, 2013, 03:25:18 AM
by Kezia
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Clone Course
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MarieLouise
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1
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2118
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September 02, 2013, 04:16:12 AM
by Kezia
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little reader not playing the entire file
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Gkhan
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3
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2777
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July 29, 2013, 07:53:46 AM
by Kezia
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title slides
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AmyW
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6
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3397
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July 11, 2013, 09:49:58 PM
by AmyW
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downloading additional content
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nikkiwn
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1
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1858
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July 10, 2013, 03:32:13 AM
by Kezia
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cannot download lil chinese
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lee242436
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1
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1893
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July 10, 2013, 03:25:57 AM
by Kezia
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Little Reader won't start
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liva
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7
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3803
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June 21, 2013, 08:33:12 PM
by Skylark
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Transfering to new computer
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BEM
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3
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2489
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June 18, 2013, 02:48:49 AM
by Kezia
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LR- Game recording voices for correct answers etc.
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ExtremeBartendingDad
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4
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2711
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June 11, 2013, 05:55:42 PM
by ExtremeBartendingDad
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no sounds on LR and LM
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BillieJo
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1
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2200
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June 11, 2013, 03:01:42 AM
by Kezia
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LR locked up!
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Ayesha Nicole
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8
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9622
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May 31, 2013, 03:29:17 AM
by Kezia
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Animations sometimes don't display
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Morag
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2
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2841
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May 23, 2013, 03:51:54 AM
by Kezia
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math problem
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Lookpear
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1
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1980
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May 15, 2013, 02:40:10 AM
by Kezia
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video .avi not working
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luna2009
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3
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2601
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May 13, 2013, 01:32:20 AM
by Kezia
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LR multisensory audio missing in some slides normal?
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agnes4eva
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4
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2707
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May 10, 2013, 11:00:56 AM
by agnes4eva
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little reader touch can not download course
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myakasim
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1
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1790
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May 09, 2013, 06:04:30 AM
by Kezia
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not able to log in in little reader
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Neptune
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1
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1597
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April 26, 2013, 05:51:14 AM
by Kezia
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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