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Author Topic: cannot download lil chinese  (Read 1895 times)
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lee242436
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« on: May 19, 2013, 12:07:19 PM »
i have lil reader version 2.0.726 installed since last year.

Just bought lil chinese last week, and unable to download from the license key.Message "Firefox doesn't know how to open this address, because the protocol (bkreader) isn't associated with any program."

do i need to upgrade to lil reader version 3, to be able to download the lil chinese? If not, how to solve the problem?
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Kezia
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« Reply #1 on: July 10, 2013, 03:25:57 AM »
Hi lee242436, I believe we replied to the support request you sent us last May (ticket #9860), so I hope everything's working for you now.

Just in case you never got our email, the only cause of the message you quoted is that you are using an old version of the Little Reader software, which is not compatible with the Chinese curriculum file in your BrillKids Account.

To solve the problem, please update to the latest version of Little Reader (v3) then try downloading your Chinese curriculum again.

How to update your Little Reader software to the latest version
http://support.brillkids.com/entries/20432656-How-to-update-your-Little-Reader-software-to-the-latest-version

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