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Author Topic: Auto forward speed cannot adjust  (Read 3242 times)
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trumanwu
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« on: December 24, 2012, 07:24:07 AM »

Hello

I have try to adjust the auto forward speed in my little reader to delay -0.2, and speed at around 0,4.  But the slides are all still same as delay 0 and speed at about 1 sec. It is too slow for my son. But the slide don't response to the setting.  I try to use the override setting, it is still on response. It setting number changed, but the speed of each slides are remain at around 1 sec.  Is it something wrong with the software?  It is the same to my little maths.  The speed is pretty slow.  I think I can do it faster with my paper card.  Please advise! Thanks.

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Kezia
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« Reply #1 on: December 28, 2012, 09:45:59 AM »

Hi trumanwu,

Very sorry we missed your post!

For Little Math, please clarify if you used the Auto Forward button, or the Override button. If you used the Auto Forward button, you may want to apply your auto forward settings in the Override Settings window and then turn Override ON -- this should apply your selected speed to all the lessons.

For Little Reader, if you are still using version 2, make sure you turned Override ON (there should be a green light in the Override button) so that your adjusted auto forward speed will be applied to all the lessons.

You may consider updating to Little Reader v3, especially the new curriculum. We adjusted most of the recordings in the updated curriculum content so the words now flash a bit faster than the v2 content.

If these suggestions don't help, please write to us at support[at]brillkids[dot]com with more details on the settings you did and how your lessons play back for you. Also, do attach a diagnostic report in case there are errors in your Little Reader or Little Math.

How to Create a Diagnostic Report
http://support.brillkids.com/entries/20438423-how-to-create-a-diagnostic-report-for-your-brillkids-learning-system

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trumanwu
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« Reply #2 on: January 20, 2013, 08:49:47 AM »

Hello

It don't help in the little reader. The little reader speed is always at around 1 sec when I turn on the overide, forward setting in override is delay -0.2, speed 0 sec. It doesn't take any effect no matter what setting I choose. I tried with various setting in override, and no use.

I will send to [email protected] then. Thanks.

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trumanwu
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« Reply #3 on: January 22, 2013, 01:21:50 AM »

Hello

How long it will take them to reply my email?  I sent the report already, but no reply yet?


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Kezia
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« Reply #4 on: January 22, 2013, 05:59:58 AM »

Hi trumanwu, just letting you know that we got the report you sent. We'll get back to you within the day (via the support email)  yes

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