Hi Adrian,
Kindly try our suggestions below:
- Repair your Microsoft .NET Framework
It may be that you have a faulty Microsoft .NET Framework, and this could cause problems while running your BrillKids software. We suggest that you try repairing your .NET Framework and see if it helps.
Please refer to this Support article for instructions on how to do this: http://support.brillkids.com/index.php/article/repair-dot-net - Repair your Little Reader
- From your Start menu, open your Control Panel
- Under"Programs," choose "Programs and Features"
- Find and select "BrillKids Little Reader" and click on the Change (or Uninstall) button
- In the InstallShield wizard that opens, choose repair and click on Next (when asked if you want to "restore content to default," please skip this step by clicking on Next)
I hope this helps! If you are still having problems, please attach a Diagnostic Report to your reply so we can troubleshoot further.
For instructions on creating a Diagnostic Report, you may refer to this article:
http://support.brillkids.com/index.php/article/get-tech-support-little-reader-2Cheers,
Kezia
Digg
