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Author Topic: error: object reference not set to an instance of an object  (Read 3191 times)
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kikeelguapo
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« on: December 04, 2011, 05:07:14 PM »
hello. my problem is this. teaching after completing "picture flash" get the following error; object reference not set to an instance of an object.
so far LR worked perfect but with this error as my lessons are not seen.
you tell me what this error means and how to solve.
Thanks (Gracias).

PD: Soy español. I´m spanish.
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Kezia
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« Reply #1 on: December 05, 2011, 06:34:31 AM »
Hi kikeelguapo,

Can you let me know which specific lesson Day and Session you are getting this error in?

Also, please send us a Diagnostic Report so we can troubleshoot immediately: http://support.brillkids.com/entries/20438423-how-to-create-a-diagnostic-report-for-your-brillkids-learning-system

** Kindly send your diagnostic report to support[at]brillkids[dot]com

I look forward to your reply!
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kikeelguapo
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« Reply #2 on: December 05, 2011, 11:27:10 AM »
Hello and thanks for answering. The error is in flash picture of the lesson 162 and will not let me send diagnostic report.
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Kezia
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« Reply #3 on: December 06, 2011, 04:44:21 AM »
I see. Kindly have a look at the email I've sent you just now (from our support email), thanks!
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