Hi Ezhik and Linzy, we have just fixed the issue so you should be able to download your UK Sem 1+2 / US Sem 2 successfully now -- kindly try again. You may also want to hit Refresh, or even clear your browser's cache, if you are still seeing that error message:
http://support.brillkids.com/index.php/article/what-is-a-cache-and-how-do-i-refresh-itTo Linzy: will get back to you in a bit about your license key problem