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Author Topic: Mssing files in semester 2  (Read 3828 times)
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sunshinebaby
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« on: June 30, 2010, 02:07:55 AM »

Hi,
I keep encountering missing files or media in the Curriculum (I didn't download the 1st semester) that i have just downloaded for my 2nd Pc. I have downloaded it twice, but it did not help.

ALso, when downloading, I have click on 'run' instead of 'save'. This could be a problem? However, I did the same when I upgraded the software to the latest version, clicked run. If 'save', where or what location should i save the files to?

I am using vista.

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Kezia
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« Reply #1 on: June 30, 2010, 05:15:09 AM »

Hi sunshinebaby,

Just to clarify, by "I didn't download the 1st semester" do you mean you already have the Semester 1 lessons in your second computer? If you don't have it, then kindly import Sem 1 as well.

Does the "missing files/media" problem happen only in Semester 2, or does it happen in Semester 1 as well? Also, are you missing the media files for all your lessons, or only for specific words (or categories)? You can counter-check in your "My Documents \ BrillKids \ Little Reader \ Media Library" folder if you have the "missing" files to see if they're already in your computer but they are just not playing in Little Reader.

Let me know if you are missing all your media files (or just the files that are missing) so I can send the files to you  Wink

As for choosing "Run" instead of "Save" when downloading, this shouldn't cause the problem you are experiencing, although it would be better to actually save the file to your computer in case you'll need to use it again later on (this way you don't have to keep re-downloading these files, except when you need to upgrade to the latest software versions).

When saving the file, some browsers will save it to your "My Documents \ Downloads" folder by default -- after completing the download you can just get the file from there and transfer it to a place in your computer where you want to keep it. Other browsers will prompt you about where to save the file -- you can then select your preferred location (say, just in your Desktop) and your file will be directly downloaded and saved there.

If you noticed, you have an "Import-Export" folder inside your "My Documents \ BrillKids \ Little Reader" folder (this is automatically created when you installed LR). You may choose to always save your downloaded LR files from the Forum Downloads Library, so you can always find the files in one place when you need them.




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sunshinebaby
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« Reply #2 on: July 02, 2010, 07:42:20 AM »

Hi Kezia, thanks for the prompt reply and detailed response.

It works fine now, after I downloaded my 1st Semester Syllabus. Guess that was where the problem was.

I didn't previously have Sem 1 in my second PC. My child was already done with the Sem1 Curriculam using my 1st PC, so I didn't think I had to download that as well.

Another question:
My Windows Vista is really weird. After rebooting my PC (remember that I previously didn't save my LR program downloads - I had only clicked 'run'), the little 'Launch' icon on the bottom right corner disappeared. I DID find the LR program, BUT have to right click on the icon and "run it under 'Administrator'" by inputting the Administrator password. This is despite downloading/running it under 'User' mode.

I dare not save it, because when I had done it a few months back (old LR version), the LR files refuse to automatically import into the program. I had to manually do it, which is crazy for the curriculum. I think Lappy had then mentioned something about saving it in both Adminstrator / User mode. I hadn't use the second PC till now.

Anyway, my question is... am I doing something wrong here, or does this new version of LR work like this in VISTA (and I have to input the admin password every time)? (Sorry i am not clearer, I am quite computer illiterate :p)



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Kezia
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« Reply #3 on: July 02, 2010, 09:40:44 AM »

Hi sunshinebaby,

It's great to hear that both your Sem 1 and 2 are working fine now!

About your other question:
LR (and LM too) should work fine in Vista -- does your User Account have "Administrator rights" in that particular computer? If you do, then you don't need to use "Run as Administrator" when opening LR. If you don't, perhaps you should ask your Administrator to give you Admin rights.

As for the Startup Agent icon, you may re-launch it from your Start Menu. Just go to "All Programs" and look for the "BrillKids" folder; simply click on the "Startup Agent" item there and you should be able to see the icon in your task bar again. To ensure that this will always open up whenever you open Windows, right-click on the icon and check the "Start with Windows" item.

Let me know how this works for you  happy

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