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Author Topic: LR LICENSE KEY problem  (Read 11933 times)
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zaku
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« on: January 26, 2011, 10:13:32 AM »
I have been using the latest version of LR. after a short break again i tried to open it . but i could not, because it says my license key is a previously installed default license key. but i can see my license key is correct. When i try to enter the key again i get an error message saying the licesence key is deactivated please enter a new license key.
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Yana_spring
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« Reply #1 on: January 26, 2011, 11:40:45 AM »
I have this problem too. What i can do? Sory. I am from Rasha. Do not speek english veri wel
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Charmel
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« Reply #2 on: January 26, 2011, 05:14:08 PM »
I have the same problem! My child is all day without LR. Can anybody help please?
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masa
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« Reply #3 on: January 26, 2011, 06:18:19 PM »
it says invalid license key why is it happening ?
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Kezia
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« Reply #4 on: January 27, 2011, 03:35:16 AM »
Hi everyone,

There was a momentary interruption in our server that caused the "invalid license key" error -- we've patched it up already so you may try activating your LR again. Sorry about that! blush

In case you need instructions on how to activate Little Reader, you may refer to this article: http://support.brillkids.com/index.php/article/little-reader-importing-your-license-key
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akshaya_thaniya
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« Reply #5 on: January 27, 2011, 06:29:27 AM »
Hi,
I also have the same problem. Is that been resolved for you people.If so please let me know how you people did it. thank you.

swathi

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akshaya_thaniya
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« Reply #6 on: January 27, 2011, 06:32:16 AM »
Hi Kezia,
I tried that but still its not working please help. Without LR my head is breaking.
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Charmel
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« Reply #7 on: January 27, 2011, 06:42:55 AM »
I still have the same problem. Nothing changes. The second day without LR...
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Kezia
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« Reply #8 on: January 27, 2011, 08:14:56 AM »
Hi Swathi and Charmel,

Can you kindly try again, making sure your Internet connection does not get disconnected during the process? I tested both of your keys and found that both work fine from our end -- in the meantime we'll continue looking into addressing the problem asap.
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zaku
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« Reply #9 on: January 27, 2011, 08:40:10 AM »
It is not working for me. I just downloaded the key again, but i am getting an error message saying invalid license key tongue

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Lappy
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« Reply #10 on: January 27, 2011, 09:09:26 AM »
Hi Zaku!

Thanks for letting us know. smile We're currently looking into this. I'm so sorry for the inconvenience! Sad
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Charmel
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« Reply #11 on: January 27, 2011, 10:05:58 AM »
Hurray! The programm is working! Thanks!
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Lappy
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« Reply #12 on: January 27, 2011, 10:34:09 AM »
hello ladies,

can you please try to re-import your license keys again? we changed a few things on our server and it should be working fine now. smile kindly let me know.

blush
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zaku
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« Reply #13 on: January 27, 2011, 11:31:15 AM »
I re imported the key, still it is not working.
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akshaya_thaniya
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« Reply #14 on: January 27, 2011, 03:44:49 PM »
Hi,

Thanks it is working now.
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