Hi Kul,
Thanks for reporting the problem!
Can you kindly tell us more about what's happening:
- Are you experiencing the "progamme has stopped working" error only in Little Reader, or does it also happen in Little Math? (for now, I will assume that this happens only in Little Reader)
- Can you tell us what the error message(s) say, or perhaps take a screenshot of the error? In case you need help with taking screenshots, you may refer to this article: http://support.brillkids.com/index.php/article/how-do-i-make-a-screenshot
In case you'd like to verify that your computer's configuration meets the minimum requirements for Little Reader, you may find the minimum system requirements in this article:
http://support.brillkids.com/index.php/article/minimum-requirements-little-readerLastly, if you are unsure how to describe what's happening in more detail, I'd like to request that you simply send us your Diagnostic Report so we can troubleshoot immediately. Please refer to this article for instructions on how to create a report:
http://support.brillkids.com/index.php/article/get-tech-support-little-reader-2(Note that instead of sending your report from Little Reader's Support Tools window, you may simply attach the file to your reply here)
I hope to hear from you soon!