We've contacted Adobe support regarding this Flash Player problem and while we haven't heard from them yet, a recent Windows update which addressed some Flash-related bugs could help resolve the video playback problem. That specific Windows update was released last August 11-12 (the exact date of the automatic update may depend on your location).
If you enabled automatic updates in your computer, please try playing any Little Reader and/or Little Musician lesson (where there are animated videos) and check if all videos now play properly.
If you don'have automatic updates enabled, do try checking and installing all available updates for your computer. For detailed instructions on installing Windows updates, see:
Windows 8 & 8.1 -
http://windows.microsoft.com/en-us/windows/turn-automatic-updating-on-off#turn-automatic-updating-on-off=windows-8Some Windows updates may require restarting your computer. Once you've finished installing the updates for your computer, open Little Reader and/or Little Musician and check if all videos now play properly.
Should you continue to experience problems while playing your lessons, just let us know and attach a new diagnostic report when you reply:
How to Create a Diagnostic Report
http://support.brillkids.com/entries/20438423-How-to-Create-a-Diagnostic-Report-for-your-BrillKids-Learning-SystemPlease make sure to send your diagnostic reports to us via our support website:
http://support.brillkids.com 
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