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Author Topic: Product Uninstalled  (Read 2515 times)
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TeachingMyToddlers
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« on: September 14, 2010, 12:34:11 AM »
Hello,

My LR has deactivated itself for no reason? I purchased the value set with the lifetime LR purchase. I changed emails recently and I think that my code was originally sent to me via my old email address. Please advise. Thank you.

Tonya
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Proud Momma to DD 11/28/08 & DS 12/29/09, exactly 1 year, 1 month, and 1 day apart in age. Check out my youtube channel for BrillKids Discounts and to see my early learners in action! smile www.youtube.com/teachingmytoddlers
Kezia
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« Reply #1 on: September 14, 2010, 03:03:58 AM »
Hi Tonya,

Kindly try re-downloading your license key from your Account Management page (Step 2 in http://www.brillkids.com/user/#software-systems/little-reader/index)
then double-click on the file to re-activate your LR.

I've checked your record and nothing seems amiss there, so simply re-importing your key may fix the problem.

Let me know how this works for you.

Cheers,

Kezia
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