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Author Topic: Pronouncation audio halfly cut off during multisensory session in LR  (Read 3030 times)
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zhaff
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« on: December 03, 2010, 09:45:09 AM »
Hi,
I am currently using the trial LR
I have tried all the suggested solutions below.. but the audio is halfly cut off during multisensory session only..
FYI, I am currently using the 1.49Ghz comp
Attached below is the diagnostic report..
Pls help me asap.. I really need to convince my husband to invest for this system for my baby...
Tq
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zhaff
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« Reply #1 on: December 03, 2010, 09:51:33 AM »
Hi,
I am currently using the trial LR
Problem = the audio is halfly cut off during multisensory session only..

I have tried all the suggested solutions  as listed in your posts titled "Pronunciation audio getting cut off? Please see here." sent by KL

FYI, I am currently using the 1.49Ghz comp
Attached below is the diagnostic report..
Pls help me asap.. I really need to convince my husband to invest for this system for my baby...
Tq
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zhaff
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« Reply #2 on: December 03, 2010, 10:05:46 AM »
Hi, I would like to provide more info:
I am currently using windows XP prfoessional, Google Chrome
The audio is halfly cut off during multisensory session,there are 3 parts during multisensesory session
 1) TEXT only (audio is OK)
2) PICTURE & TEXT (audio is halfly played only - PROBLEM)
 3) VIDEO & TEXT (audio is OK)


FYI, i have tried all the suggested solutions, but still does not work...
Here i attached again the diagnostic report..
Tq
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Kezia
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« Reply #3 on: December 03, 2010, 10:38:43 AM »
Hi Zhaff,

Can you kindly try the Audio Diagnostic Wizard and see if your audio problem gets fixed? You can find this in your Support screen, under "Support Tools" (launch the LR Support Tools and go to the "Sound Problems?" section).

If you continue to have problems after doing this, please send us another report -- there's a "Report a Problem" feature in the Support Tools that you can use to send us your error report right away.

I hope this helps! smile
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