How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Have a Question That Isn't Answered Here?
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Lappy
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62
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90360
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May 15, 2018, 11:01:07 PM
by cwell2022
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How to customize LR lessons?
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robbyjo
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9
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17630
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April 15, 2016, 02:27:15 PM
by luchicarens
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FAQ: The Flash Card Mode
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KL
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16
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19641
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May 27, 2015, 09:46:26 AM
by Lappy
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how to start teaching little reader for my two yrs old son
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Mili
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2
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6025
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May 27, 2015, 09:27:37 AM
by Lappy
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FAQ: The Easy Voice Recorder
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Lappy
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11
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17358
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February 17, 2015, 02:02:01 AM
by Ayesha Nicole
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How do I create lessons with little reader?
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Yisrael
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0
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3646
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September 24, 2014, 03:54:12 PM
by Yisrael
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Adding custom content
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Auravella
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1
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5461
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March 21, 2014, 06:45:16 AM
by Kezia
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Tips on How to Personalize your Little Reader Lessons
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Lappy
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20
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34323
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August 12, 2013, 01:24:38 AM
by Kezia
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How to Make a Great Little Reader Library File
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Lappy
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7
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12018
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April 29, 2013, 06:36:42 AM
by Kezia
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iAccess for LR Touch
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AH
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1
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4297
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March 14, 2013, 05:36:03 AM
by Kezia
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Android Compatibility
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neeta
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1
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4397
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December 08, 2012, 06:52:24 AM
by Mandabplus3
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How to make own categories/lessons for Little Reader Touch to be used on iPad?
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LizzyBaby
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2
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5566
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August 14, 2012, 05:29:50 AM
by Kezia
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Re: How to Change Fonts
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nellie
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1
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4774
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June 06, 2012, 04:50:59 AM
by Kezia
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How to Install your BrillKids Software
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Lappy
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14
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20658
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May 01, 2012, 02:39:48 AM
by Lappy
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Our First Week With LR!
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pfergie
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3
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6439
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February 13, 2012, 01:57:14 AM
by Mae_Jakob_Ka
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How to Install Additional Language Packs
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Lappy
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16
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17838
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January 27, 2012, 04:42:27 AM
by Kezia
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Re: How to Install your BrillKids Software
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ydolem
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2
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6361
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July 19, 2011, 01:51:42 PM
by ydolem
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Waiting for lesson plan emails and online progress diary
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Natmum
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36
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41743
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June 17, 2011, 10:53:59 AM
by Kezia
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How To Create Categories In Different Languages
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Lappy
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6
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10998
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January 27, 2011, 04:11:57 AM
by Eddy
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Help with mp3 sound
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Marialuisa
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5
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8776
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August 21, 2010, 11:01:46 PM
by Marialuisa
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 Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
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