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FORUM NEWS + ANNOUNCEMENTS
[6 Sep] Get the BEST of BrillKids at a VERY SPECIAL price (for a limited time only!) (More...)

[05 Apr] BrillKids HQ is relocating: there may be minor shipping delays (More...)

[17 Jan] Looking for WINK TO LEARN coupons? New coupons now available for redemption! (More...)

[22 Jul] More SPEEKEE coupons available at the BrillKids Redemption Center! (More...)

[22 Mar] Important Announcement Regarding License Keys and Usage of BrillKids Products (More...)

[26 Feb] MORE Wink to Learn coupons available at the BrillKids Redemption Center! (More...)

[08 Jun] NEW: Vietnamese Curriculum for Little Reader! (More...)

[15 May] Hello Pal Social Language Learning App Has Launched! (More...)

[3 Mar] Update: Hello Pal now Beta Testing! (What We've Been Up To) (More...)

[11 Feb] Sign up for our Little Reader Vietnamese Beta Testing Program! (Sign ups open until FEB. 15, 2015 ONLY!) (More...)

[26 Jan] More Wink to Learn coupons available at our Redemption Center! (More...)

[18 Nov] Get your Arabic Curriculum for Little Reader! (More...)

[21 Oct] EEECF News: Get 30% Off from Hoffman Academy! (More...)

[22 Sep] The EEECF is now registered in the UN and we now accept donations! (More...)

[13 Aug] The Early Education for Every Child Foundation (EEECF) is now a registered charity on AMAZON SMILE! (More...)

[12 Aug] ALL-NEW Transportation & Traffic Category Pack for Little Reader!(More...)

[21 Jul] Get 10% off our NEW Actions and Motions Category Pack for Little Reader! (More...)

[14 Jul] Get 10% off BrillKids Books! IT'S THE BRILLKIDS SUMMER BOOK SALE! (More...)

[25 Jun] BrillKids store and website now available for viewing in Arabic! (More...)

[09 Jun] Get your Russian Curriculum for Little Reader! 10% off introductory price! (More...)

[09 May] Free Little Reader, Price Changes, and Promotional Discounts! (More...)

[28 Apr] Get BabyPlus Discount Coupons at the BrillKids Coupon Redemption Center (More...)

[13 Mar] Get your FREE Chinese Curriculum Update for Little Reader! (More...)

[20 Feb] FINALLY, introducing our Spanish Curriculum for Little Reader! (More...)

[24 Feb] We're looking for Content Checkers and Testers for our Arabic Curriculum! (More...)

[10 Feb] Volunteer with the Early Education for Every Child Foundation (EEECF) (More...)

[24 Jan] Check out our NEW Thai Curriculum Pack for Little Reader! (More...)

[20 Jan] Get Discounts from BrillKids Product Partners! (More...)

[10 Jan] Introducing our New Category Pack: Exotic & Wild Animals! (More...)

[27 Nov] Sign up for our LR Spanish Beta Testing Program (LIMITED SLOTS ONLY!) (More...)

[19 Dec] Merry Christmas and Happy New Year! NOTE: BrillKids office closed on holidays (More...)

[16 Oct] Announcing the WINNERS of our BrillKids Summer Video Contest 2013! (More...)

[04 Oct] Get Little Reader Touch on your Android device! (More...)

[19 Jul] BrillKids products now available for purchase at our Russian Online Store! (More...)

[31 Jul] BrillKids Video Contest Summer 2013 - Deadline EXTENDED to August 31st! (More...)

[20 Jun] Join the BrillKids Video Contest Summer 2013! (More...)

[17 Jun] India Partners: BrillKids products now once again available in India! (More...)

[22 Apr] Little Reader Touch Version 2 Now Available (More...)

[21 Mar] French Curriculum available now for Little Reader! (More...)

[16 Apr] Spain Partners: BrillKids products now Online in Spain! (More...)

[07 Feb] Update to Little Math Version 2 now! (More...)

[07 Feb] Check out the *NEW* BrillKids Downloads Library! (More...)

[27 Feb] Singapore Partners: BrillKids products now Online in Singapore! (More...)

[20 Feb] Vietnam Partners: BrillKids products now Online in Vietnam! (More...)

[22 Jan] Important: About Sharing License Keys (More...)

[07 Nov] Update to Little Reader v3! (More...)

[19 Oct] We're Looking for Translators for our Little Reader Software (More...)

[15 Oct] More Right Brain Kids coupons available at our Redemption Center! (More...)

[25 Sep] CONTEST: Get A Free Little Musician by helping EEECF reach your friends and colleagues! (More...)

[17 Sep] Give a child the gift of literacy this Christmas: 20,000 children need your help! (More...)

[29 Aug] Little Musician wins Dr. Toy Awards! (More...)

[29 Aug] VIDEOS: Perfect Pitch at 2.5y, and compilation of Little Musician toddlers! (More...)

[09 Aug] Get Soft Mozart Coupons from the Points Redemption Center! (More...)

[03 Aug] Welcome NEW FORUM MODERATORS: Mela Bala, Mandabplus3, Kerileanne99, and Kmum! (More...)

[03 Aug] Winners of the Little Reader Video Contest (Part 5)! (More...)

[25 Jul] Bianca's Story - What happens 10+ years after learning to read as a baby/toddler (More...)

[27 Jun] Updates on our Early Education for Every Child Foundation (EEECF) (More...)

[27 Jun] Join the Little Reader Video Contest (Part 5) (More...)

[04 Jun] Being a Successful Affiliate - Now easier than ever before! (More...)

[18 May] LITTLE MUSICIAN - NOW LAUNCHED! (More...)

[30 Apr] Winners of the Little Reader Video Contest! (More...)

[28 Apr] The Early Education for Every Child Foundation - Help Us Make a Difference (More...)

[20 Apr] Little Reader Curricula on your iPad or iPhone - now possible with iAccess! (More...)

[12 Apr] LITTLE MUSICIAN - now in OPEN BETA TESTING (with a complete curriculum) (More...)

[12 Mar] *NEW* Little Reader Content Packs now available! (More...)

[01 Feb] Join the March 2012 Homeschooling Contest: Create a Monthly Theme Unit! (More...)

[27 Jan] Join the BrillKids Foundation as a Volunteer! (More...)

[20 Jan] BrillKids Featured Parent: Tonya's Teaching Story (More...)

[17 Dec] Dr. Richard Gentry joins the BrillKids Blog Team! (Read Interview on Early Reading) (More...)

[08 Dec] Little Reader Touch promo EXTENDED + Lucky Draw winners (More...)

[01 Dec] Affiliate Success Story - How Elle Made $4,527 in Sales in just 30 days (More...)

[22 Nov] Little Reader Touch now available in the App Store! (More...)

[09 Nov] Winners of the September 2011 Video Contest (More...)

[01 Nov] Another free seminar and updates from Jones Geniuses (More...)

[16 Sep] SPEEKEE is now a BrillKids partner product! Get Speekee coupons at the Coupon Redemption Center! (More...)

[02 Sep] Little Reader Wins Another Two Awards! (Mom's Best Award & TNPC Seal of Approval) (More...)

[05 Aug] Little Reader Deluxe Wins the Tillywig Brain Child Award! (More...)

[28 Jul] LITTLE MUSICIAN beta-testing NOW OPEN! - Sign up here. (More...)

[14 Jul] Little Reader Wins Another Award! (PTPA Seal of Approval) (More...)

[13 Jul] Jones Geniuses FREE Seminars & news of Fall classes (More...)

[30 Jun] Little Reader Wins 2011 Creative Child Awards! (More...)

[11 May] The *NEW* Little Reader Deluxe - now available! (More...)

[06 May] Do you blog about early learning? - Join the BrillKids Blogger Team! (More...)

[21 Apr] Aesop's Fables vol. 2 - *NEW* Storybooks from BrillKids! (More...)

[15 Apr] BrillKids Foundation - Help Us Make a Difference (More...)

[08 Apr] Get READEEZ Discount Coupons at the Forum Shop! (More...)

[06 Apr] The new Parents of Children with Special Needs board is now open! (More...)

[06 Apr] Join the Jones Geniuses online workshop for BrillKids members this April 21st! [FULLY BOOKED] (More...)

[04 Apr] Get TUNE TODDLERS Discount Coupons at the Forum Shop! (More...)

[21 Mar] BrillKids Discount Coupons - Finally Here! (More...)

[21 Mar] BrillKids on Facebook... We've MOVED! (More...)

[15 Mar] Get KINDERBACH Discount Coupons at the Forum Shop! (More...)

[08 Mar] WINNERS OF THE VIDEO CONTEST: You, Your Baby and Little Reader Part 2! (More...)

[07 Mar] Please welcome our NEW FORUM MODERATORS: Skylark, Tanikit, TmS, and TeachingMyToddlers! (More...)

[22 Feb] Do you BLOG? Join the BrillKids Blogger Team! (More...)

[11 Feb] Affiliate Program – Use BrillKids Banners to promote your affiliate link in your blogs and websites! (More...)

[31 Jan] Important: Please Upgrade to Little Reader v2.0 (More...)

[26 Jan] BrillKids Blog - Criticisms of Teaching Your Baby To Read (More...)

[21 Jan] Share your Little Reader Success Story! (More...)

[08 Jan] Little Reader available on the iPad today! (More...)

[17 Dec] Aesop's Fables vol. 1 - New storybooks from BrillKids! (More...)

[13 Dec] Infant Stimulation Cards - New at the BrillKids Store! (More...)

[08 Dec] Christmas Sale: Give the gift of learning with BrillKids! (More...)

[29 Nov] Upgrade to Little Reader 2.0 [BETA] Now! (More...)

[19 Nov] Get Discounts for products from JONES GENIUSES! (More...)

[17 Nov] Join the HOMESCHOOLING CONTEST: Create a Monthly Theme Unit! (More...)

[08 Nov] Piano Wizard Academy Offer - Exclusive to BrillKids Members! (More...)

[23 Oct] Should music be a birthright? Is music education for everyone? (More...)

[20 Oct] Introducing the BrillKids Presentation Binder Set! (More...)

[12 Oct]Get to Know Other BrillKids Parents in Your Area (More...)

[14 Sep] Teaching your kids about music - Why is it important? (More...)

[10 Sep] The new ENCYCLOPEDIC KNOWLEDGE Collaborations board is now open! (More...)

[10 Sep] Meet other BrillKids Members In Your Area! (More...)

[27 Aug] Traditional Chinese Curriculum Add-On Pack for Little Reader - Now Available! (More...)

[20 Aug] Little Reader Chinese Curriculum Add-on pack - Now Available! (More...)

[5 Aug] Take Advantage of our Special Affiliate Program Promotion! (More...)

[3 Aug] Encyclopedic Knowledge Categories for FREE, made by all of us! Please join in! (More...)

[16 Jul] WINNERS OF THE VIDEO CONTEST: You, your baby and Little Reader! (More...)

[24 Jun] Be a BrillKids Affiliate and Get Rewarded! (More...)

[24 Jun] Need help from Native Speakers of SPANISH, RUSSIAN and ARABIC for Little Reader curriculum!

[01 Jun] Deadline for Submission of Entries for the LR Video Contest - Extended Until June 30! (More...)

[19 May] Facebook "LIKE" buttons are now in BrillBaby! (More...)

[25 Mar] Introducing the all new Little Reader Deluxe Kit from BrillKids! (More...)

[18 Mar] More Signing Time Coupons available at our Forum Shop! (More...)

[11 Mar] BrillKids Discount Coupons - Coming Soon! (More...)

[09 Mar] Little Math 1.6 and Semester 2 are now available! (More...)
*

How to get Tech Support for your Little Reader

1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.

2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.

3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!

Pages: 1 [2] 3   Go Down
Subject Started by Replies Views Last post
Tips on Recording Your Voice KL 4 7095 Last post October 28, 2009, 01:27:16 AM
by Lappy
FAQ: Flash Mode Settings Lappy 4 6468 Last post June 07, 2009, 04:59:28 AM
by KL
How to Activate your BrillKids Software Lappy 0 6747 Last post February 04, 2009, 04:07:33 AM
by Lappy
How to Download and Install Your Software License Key Lappy 0 3280 Last post February 04, 2009, 03:54:07 AM
by Lappy
FAQ: The Pointer Lappy 4 6831 Last post January 26, 2009, 02:08:52 AM
by KL
How to Export a File in Little Reader « 1 2 » Lappy 19 19202 Last post January 18, 2009, 11:22:21 AM
by KL
How to Report An Error Or Bug In Little Reader Lappy 0 3521 Last post November 13, 2008, 02:53:24 AM
by Lappy
The Difference Between Categories and Playlists Joanne_Hung 3 5557 Last post November 12, 2008, 06:34:20 AM
by KL
FAQ - "Invalid File Type" and Other Issues with using IE for Downloading LR Sets Lappy 0 3029 Last post September 30, 2008, 11:35:19 AM
by Lappy
How to Create a Category in Little Reader Lappy 5 7361 Last post September 17, 2008, 03:54:25 AM
by Lappy
FAQ: Other Playback Settings Lappy 1 3791 Last post September 16, 2008, 08:48:22 PM
by princessclem
How to Make the Presentations Playback Continuously (Auto-Forward) Lappy 0 2727 Last post August 26, 2008, 08:12:48 AM
by Lappy
How to Change Fonts Lappy 0 2946 Last post August 26, 2008, 08:11:50 AM
by Lappy
How to Switch Between Playback Modes – Multimedia, Word Flash and Picture Flash Lappy 0 2933 Last post August 26, 2008, 01:37:02 AM
by Lappy
How to Create Words in Little Reader Lappy 0 3377 Last post August 25, 2008, 08:10:54 AM
by Lappy
How to Report a Bug (For Beta Testers only) Lappy 0 3257 Last post August 25, 2008, 08:00:42 AM
by Lappy
How to Connect your Laptop to the TV Lappy 6 11285 Last post August 19, 2008, 06:49:18 AM
by Lappy
How to Resize Pictures Lappy 0 2879 Last post August 14, 2008, 04:44:58 AM
by Lappy
How to Use the Help Manual Lappy 0 2526 Last post July 16, 2008, 08:39:37 AM
by Lappy
How to Record your Own Voice and Picture Audio Lappy 2 3815 Last post June 30, 2008, 10:32:42 AM
by Lappy
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