How to get Tech Support for your Little Reader
1. Reproduce the problem Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
|
|
Subject |
Started by |
Replies |
Views |
Last post |
|
|
How to Export a File in Little Reader
« 1 2 »
|
Lappy
|
19
|
19084
|
January 18, 2009, 11:22:21 AM
by KL
|
|
|
How to Install Additional Language Packs
« 1 2 »
|
Lappy
|
16
|
17693
|
January 27, 2012, 04:42:27 AM
by Kezia
|
|
|
How to Install your BrillKids Software
|
Lappy
|
14
|
20444
|
May 01, 2012, 02:39:48 AM
by Lappy
|
|
|
How to Make a Great Little Reader Library File
|
Lappy
|
7
|
11939
|
April 29, 2013, 06:36:42 AM
by Kezia
|
|
|
How to make own categories/lessons for Little Reader Touch to be used on iPad?
|
LizzyBaby
|
2
|
5535
|
August 14, 2012, 05:29:50 AM
by Kezia
|
|
|
How to Make the Presentations Playback Continuously (Auto-Forward)
|
Lappy
|
0
|
2724
|
August 26, 2008, 08:12:48 AM
by Lappy
|
|
|
How to Record your Own Voice and Picture Audio
|
Lappy
|
2
|
3780
|
June 30, 2008, 10:32:42 AM
by Lappy
|
|
|
How to Report a Bug (For Beta Testers only)
|
Lappy
|
0
|
3249
|
August 25, 2008, 08:00:42 AM
by Lappy
|
|
|
How to Report An Error Or Bug In Little Reader
|
Lappy
|
0
|
3504
|
November 13, 2008, 02:53:24 AM
by Lappy
|
|
|
How to Resize Pictures
|
Lappy
|
0
|
2871
|
August 14, 2008, 04:44:58 AM
by Lappy
|
|
|
How to Share Large Files
|
Lappy
|
1
|
3713
|
June 30, 2008, 10:04:01 AM
by nohayo
|
|
|
how to start teaching little reader for my two yrs old son
|
Mili
|
2
|
5979
|
May 27, 2015, 09:27:37 AM
by Lappy
|
|
|
How to Switch Between Playback Modes – Multimedia, Word Flash and Picture Flash
|
Lappy
|
0
|
2917
|
August 26, 2008, 01:37:02 AM
by Lappy
|
|
|
How to Use the Help Manual
|
Lappy
|
0
|
2506
|
July 16, 2008, 08:39:37 AM
by Lappy
|
|
|
iAccess for LR Touch
|
AH
|
1
|
4270
|
March 14, 2013, 05:36:03 AM
by Kezia
|
|
|
Our First Week With LR!
|
pfergie
|
3
|
6405
|
February 13, 2012, 01:57:14 AM
by Mae_Jakob_Ka
|
|
|
Re: How to Change Fonts
|
nellie
|
1
|
4747
|
June 06, 2012, 04:50:59 AM
by Kezia
|
|
|
Re: How to Install your BrillKids Software
|
ydolem
|
2
|
6324
|
July 19, 2011, 01:51:42 PM
by ydolem
|
|
|
The Difference Between Categories and Playlists
|
Joanne_Hung
|
3
|
5516
|
November 12, 2008, 06:34:20 AM
by KL
|
|
|
Tips on How to Personalize your Little Reader Lessons
« 1 2 »
|
Lappy
|
20
|
34139
|
August 12, 2013, 01:24:38 AM
by Kezia
|
Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
|
Locked Topic
Sticky Topic
Poll
|
|
|
|