How to get Tech Support for your Little Reader
1. Reproduce the problem Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Have a Question That Isn't Answered Here?
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Lappy
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62
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89482
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May 15, 2018, 11:01:07 PM
by cwell2022
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How to Report An Error Or Bug In Little Reader
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Lappy
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0
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3502
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November 13, 2008, 02:53:24 AM
by Lappy
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How to Create Words in Little Reader
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Lappy
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0
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3361
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August 25, 2008, 08:10:54 AM
by Lappy
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How to Switch Between Playback Modes – Multimedia, Word Flash and Picture Flash
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Lappy
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0
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2914
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August 26, 2008, 01:37:02 AM
by Lappy
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How do I create lessons with little reader?
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Yisrael
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0
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3613
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September 24, 2014, 03:54:12 PM
by Yisrael
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How to Change Fonts
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Lappy
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0
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2939
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August 26, 2008, 08:11:50 AM
by Lappy
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How to Make the Presentations Playback Continuously (Auto-Forward)
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Lappy
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0
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2720
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August 26, 2008, 08:12:48 AM
by Lappy
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How to Activate your BrillKids Software
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Lappy
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0
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6725
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February 04, 2009, 04:07:33 AM
by Lappy
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How to Download and Install Your Software License Key
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Lappy
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0
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3261
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February 04, 2009, 03:54:07 AM
by Lappy
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How to Report a Bug (For Beta Testers only)
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Lappy
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0
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3245
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August 25, 2008, 08:00:42 AM
by Lappy
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FAQ - "Invalid File Type" and Other Issues with using IE for Downloading LR Sets
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Lappy
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0
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3015
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September 30, 2008, 11:35:19 AM
by Lappy
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How to Resize Pictures
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Lappy
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0
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2867
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August 14, 2008, 04:44:58 AM
by Lappy
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How to Use the Help Manual
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Lappy
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0
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2501
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July 16, 2008, 08:39:37 AM
by Lappy
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iAccess for LR Touch
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AH
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1
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4264
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March 14, 2013, 05:36:03 AM
by Kezia
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FAQ: File Names and Various Confusing Concepts
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KL
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1
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5371
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June 20, 2008, 04:59:06 AM
by Deneen
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Android Compatibility
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neeta
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1
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4365
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December 08, 2012, 06:52:24 AM
by Mandabplus3
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How to Share Large Files
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Lappy
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1
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3708
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June 30, 2008, 10:04:01 AM
by nohayo
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Adding custom content
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Auravella
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1
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5411
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March 21, 2014, 06:45:16 AM
by Kezia
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FAQ: Other Playback Settings
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Lappy
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1
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3772
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September 16, 2008, 08:48:22 PM
by princessclem
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Re: How to Change Fonts
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nellie
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1
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4736
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June 06, 2012, 04:50:59 AM
by Kezia
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Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
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Poll
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