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Author Topic: iAccess for LR Touch  (Read 4300 times)
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AH
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« on: March 13, 2013, 09:04:50 AM »

Hello,
I just purchased the iAccess for LR touch to have the LR Deluxe courses downloaded to the iPad. I was successful in doing so with the first semester but unsuccessful with the second one. I seem to have enough memory and so far good Internet connection. Can any one please give me some advice?
Best regards,


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Kezia
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« Reply #1 on: March 14, 2013, 05:36:03 AM »
Hi AH,

Have you tried the rest of our suggestions in this article: http://support.brillkids.com/entries/21388983-What-to-Do-When-You-Have-Problems-Downloading-Courses-on-Little-Reader-Touch

From the suggestions in the article, I would recommend that you try to keep your iPad fully charged and "awake" during the entire download process - it could also help to keep your iPad plugged in to power.

You may also try resetting the download and try re-downloading (suggestion #6 in the article).
« Last Edit: March 15, 2013, 07:10:56 AM by Kezia » Logged
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