How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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cannot download from word library
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earljoy
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3
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2904
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August 05, 2008, 08:05:52 AM
by KL
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Trying to download but having problems
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koala girl
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4
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3251
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August 05, 2008, 06:03:41 AM
by Lappy
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Where are They???
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karli
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2
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3014
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August 03, 2008, 01:50:58 PM
by karli
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Licenses for Little Reader after beta testing
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akgard
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6
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5505
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August 02, 2008, 02:52:48 AM
by heyblue41
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MOVED: How to import those Maths dots to my little reader?
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nhockaday
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0
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2170
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July 31, 2008, 06:58:58 PM
by nhockaday
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List of categories in a download section
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Bystre deti
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1
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2480
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July 31, 2008, 04:22:03 PM
by KL
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Optimal lesson time with your children using Little Reader??
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Jjyap75
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12
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7464
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July 29, 2008, 02:43:20 AM
by KL
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my list of suggestions
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nhockaday
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4
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3668
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July 27, 2008, 04:57:35 AM
by zlyne
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Searching for sound files online?
« 1 2 »
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nohayo
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15
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7652
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July 24, 2008, 06:12:32 AM
by KL
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The Playback Stats Feature
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Lappy
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6
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3956
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July 23, 2008, 02:43:48 AM
by Lappy
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How to create video files to play the flash cards on my TV?
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minikids
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3
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2965
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July 22, 2008, 04:00:39 PM
by KL
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MOVED: Screen cutting off
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nhockaday
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0
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2068
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July 21, 2008, 09:30:17 PM
by nhockaday
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Imprting categories
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Sapna1322
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4
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3801
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July 21, 2008, 01:55:18 AM
by Lappy
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need help fixing font size on computer
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heyblue41
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3
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3083
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July 18, 2008, 04:09:58 PM
by nhockaday
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"Little Reader" with animals sounds, far more attractive ....
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Toaster_iris
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1
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2570
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July 18, 2008, 01:52:37 PM
by nhockaday
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The Print Function
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Lappy
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6
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4272
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July 18, 2008, 01:31:32 AM
by Lappy
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The category folders unroll all the time - can they stay rolled?
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Bystre deti
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2
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2264
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July 15, 2008, 02:10:12 PM
by nhockaday
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Importing lots of stuff
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nohayo
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6
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3838
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July 14, 2008, 05:41:43 AM
by nohayo
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Folder suggestions
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nohayo
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7
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4247
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July 14, 2008, 04:49:57 AM
by KL
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help (split from "Hello and welcome, from BrillBaby/BrillKids Founder")
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MAY KNOBLOCH
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1
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1921
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July 14, 2008, 04:49:20 AM
by KL
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 Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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