How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post  |
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What about moving "teaching babies to read" to next levels?
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Bystre deti
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10
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5843
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June 18, 2008, 10:42:48 AM
by KL
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Folders in Word Library
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lawrencelb
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12
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8234
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June 18, 2008, 04:13:19 AM
by lawrencelb
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Download approved but not on the downloads page?
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nohayo
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12
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8336
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June 17, 2008, 09:03:19 AM
by nohayo
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Colloquial Vs. Classic?
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nohayo
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3
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3328
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June 17, 2008, 08:20:46 AM
by nohayo
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words with the same spelling but different pronounciation?
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nohayo
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2
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3764
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June 17, 2008, 07:57:30 AM
by nohayo
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Where are the media files from the downloads?
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nohayo
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11
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6667
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June 17, 2008, 07:50:14 AM
by nohayo
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In word library what word display includes......
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Bystre deti
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3
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3551
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June 17, 2008, 04:42:19 AM
by KL
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Possibility of viewing pictures of conflict files when importing into library
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Bystre deti
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1
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2603
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June 16, 2008, 03:23:26 AM
by KL
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Number of files inside a folder on downloads page
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nohayo
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0
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2150
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June 15, 2008, 09:38:03 AM
by nohayo
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"Add a download" link in personal section - on the top of the screen, please
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Bystre deti
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3
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3742
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June 15, 2008, 02:19:54 AM
by KL
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Is it possilble to keep track in personal profile of downloaded files?
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Bystre deti
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1
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3246
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June 15, 2008, 02:16:19 AM
by KL
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IMPORTANT IMPORT CONFLICTS: warning pop up when importing
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nohayo
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12
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7215
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June 15, 2008, 12:18:37 AM
by lawrencelb
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Import-export settings lost when restarting little reader
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nohayo
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9
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6190
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June 14, 2008, 10:32:53 PM
by Bystre deti
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Undo button?
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nohayo
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2
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4280
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June 14, 2008, 05:44:01 PM
by nohayo
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Changing the numerals?
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nohayo
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0
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2419
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June 14, 2008, 02:28:26 PM
by nohayo
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Priority to Lesser Played Media
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nohayo
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2
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3746
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June 14, 2008, 02:11:15 PM
by nohayo
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Multiple words?
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nohayo
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2
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3801
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June 14, 2008, 02:01:53 PM
by nohayo
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Problem with importing a category
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nohayo
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2
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3746
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June 14, 2008, 03:49:36 AM
by KL
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Possibility of automatic slide show of the pictures in the category
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Bystre deti
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1
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3365
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June 13, 2008, 02:44:08 PM
by nhockaday
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Do I have to import each category 1 by 1 ?
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nohayo
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1
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3434
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June 13, 2008, 12:52:55 AM
by KL
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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