How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Were you able to create new categories?
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lawrence
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1
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3807
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June 12, 2008, 03:24:30 PM
by nhockaday
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Were you able to import your new category?
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lawrence
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1
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3564
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June 12, 2008, 03:19:10 PM
by nhockaday
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Have you downloaded a category from us?
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lawrence
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2
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4182
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June 12, 2008, 03:16:35 PM
by nhockaday
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How to Upload your Playlists and Categories to the File Downloads Section
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Lappy
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1
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4387
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June 07, 2008, 06:25:29 PM
by Deneen
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If there's one thing you could change about Little Reader...
« 1 2 »
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KL
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15
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12075
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June 02, 2008, 03:25:30 PM
by KL
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How to create a .CAT file or .PL file or 'WORD File'?
« 1 2 »
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anushyam
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18
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13332
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June 01, 2008, 04:04:17 AM
by KL
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How have you customized your Little Reader Word Library so far?
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KL
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5
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6116
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May 31, 2008, 11:39:49 PM
by lawrencelb
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Double clickin P-Animals (word + media)
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CCSimplicity
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8
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7653
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May 30, 2008, 02:08:20 PM
by nhockaday
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Kids and the computer?
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nohayo
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4
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7736
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May 30, 2008, 03:29:53 AM
by Catherine
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How to Change a Picture for a Word
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nhockaday
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4
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6000
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May 29, 2008, 02:01:04 AM
by nhockaday
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New Build Release - Little Reader (BETA) 1.03
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Lappy
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0
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3206
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May 28, 2008, 10:52:12 AM
by Lappy
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Anyone's Little Reader not displaying properly?
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KL
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0
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2510
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May 27, 2008, 01:57:58 PM
by KL
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The pointer...
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Katiejo
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3
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6350
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May 27, 2008, 01:37:08 PM
by KL
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Added a new word but it's not there when you play back?
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KL
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2
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5266
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May 27, 2008, 01:34:54 PM
by KL
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 Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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