How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
|
|
Subject |
Started by |
Replies |
Views |
Last post  |
|
|
Right Brain vs. Left Brain
« 1 2 3 »
|
Dr_Mommy
|
34
|
36544
|
September 12, 2011, 06:45:42 AM
by nokkids
|
|
|
Finding out what child knows/Progress diary
|
Sonshine
|
2
|
3203
|
September 08, 2011, 07:00:42 PM
by Sonshine
|
|
|
|
Falling in love with Little Reader all over again!
|
Mae_Jakob_Ka
|
0
|
2064
|
September 07, 2011, 02:32:15 AM
by Mae_Jakob_Ka
|
|
|
|
Little Reader Chinese
|
babymum
|
3
|
6270
|
August 31, 2011, 05:50:54 AM
by LemonEarth
|
|
|
|
Little Reader method vs Doman Flash card-Which one is better?
|
cecilia_cfy
|
7
|
8274
|
August 26, 2011, 08:01:46 PM
by Indidee
|
|
|
|
Little Reader Free Trail
|
Chanze318
|
8
|
7395
|
August 23, 2011, 02:51:38 AM
by Kezia
|
|
|
|
making a picture/word schedule
|
oliveplants10
|
1
|
2469
|
August 18, 2011, 05:39:45 PM
by Mazi72
|
|
|
|
Discount voucher for LR Chinese content
|
Amelia75
|
6
|
7304
|
August 08, 2011, 04:50:06 AM
by Kezia
|
|
|
|
bored with little reader pictures
|
Dr_Mommy
|
2
|
4215
|
August 06, 2011, 05:47:20 PM
by Indidee
|
|
|
|
License Key issues on the new version 2 Little Reader
|
tanchunsian
|
1
|
3298
|
August 05, 2011, 10:38:15 AM
by Eddy
|
|
|
|
While my laptop are fine to run the trial version will it good enough for full?
|
hellomeiji
|
3
|
3941
|
July 28, 2011, 06:20:24 AM
by hellomeiji
|
|
|
|
Is font off laptop big enough?
|
criz2181
|
1
|
2442
|
July 27, 2011, 04:37:05 AM
by Skylark
|
|
|
|
Can I use little reader free trial software without purchasing the curriculum?
|
oliveeye
|
11
|
7138
|
July 19, 2011, 07:45:12 PM
by Skylark
|
|
|
|
Other Languages
|
MummyRoo
|
3
|
3545
|
July 19, 2011, 06:43:34 PM
by sonya
|
|
|
|
Regarding Lesson Language in LR
|
zephyrfei
|
2
|
2957
|
July 18, 2011, 03:18:06 AM
by Kezia
|
|
|
|
Baby not overly interested in LR
|
criz2181
|
6
|
6665
|
July 14, 2011, 10:22:25 AM
by MummyRoo
|
|
|
|
Where are my images ? After installing LR 1st semester i see them no more .
|
2010BEBES
|
2
|
3902
|
July 11, 2011, 03:38:40 AM
by 2010BEBES
|
|
|
|
failure message appeared after I have clicked sent to Contact BrillKids Support
|
CLBright
|
1
|
3048
|
July 08, 2011, 04:17:35 AM
by Kezia
|
|
|
|
Computer Problem
|
[email protected]
|
2
|
3570
|
July 05, 2011, 12:57:56 PM
by [email protected]
|
|
|
|
Little reader animation problem
|
JeffYu
|
5
|
5633
|
July 04, 2011, 10:25:16 AM
by Kezia
|
 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
|
 Locked Topic
 Sticky Topic
 Poll
|
|
|
|
