How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post  |
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Why don't the categories in LR stay in order?
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aangeles
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5
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4340
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November 10, 2009, 03:48:10 AM
by nhockaday
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LR and Windows 7
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MIP1999
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1
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2369
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November 06, 2009, 03:41:50 AM
by KL
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Would you like Icons of your child?
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staceycanada
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11
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6851
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November 05, 2009, 04:04:02 AM
by mirra
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For those of you who are translating the curriculum
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hypatia
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5
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4500
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November 03, 2009, 07:31:25 AM
by ketty rain
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Semester 2 curriculum.
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Kimba15
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4
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4117
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November 03, 2009, 01:16:25 AM
by chloe
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MOVED: Color Wheel Calculator
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nhockaday
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0
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1930
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November 02, 2009, 11:03:44 PM
by nhockaday
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Formating of computer
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Seema
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2
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2846
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November 01, 2009, 01:35:16 PM
by Seema
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arabic LR
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ketty rain
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9
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6418
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October 31, 2009, 10:43:01 PM
by Ayesha Nicole
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questions about the criteria for premium downloads
« 1 2 »
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akgard
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25
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11541
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October 29, 2009, 05:34:15 AM
by nhockaday
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Curriculumn???
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staceycanada
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4
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3800
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October 28, 2009, 02:02:34 PM
by kizudo
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Limit to how many categories/playlists in LR?
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Ayesha Nicole
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1
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2142
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October 28, 2009, 02:16:52 AM
by KL
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Curriculum to download again after 10 days
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hypatia
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4
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3148
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October 27, 2009, 04:45:56 PM
by KL
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Mac Plans?
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MamaDoc
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2
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2770
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October 21, 2009, 02:41:41 AM
by MamaDoc
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How to move the file that i download to categories
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pawcindy
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2
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2330
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October 20, 2009, 09:45:04 PM
by aangeles
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Playback Stat LR
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Nadenka
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1
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2373
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October 19, 2009, 11:26:40 PM
by KL
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2nd Semester of Little reader course
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heyblue41
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3
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4046
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October 19, 2009, 03:17:56 PM
by KL
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Time Interval between Session 1A, 1B, 1C, 2A, 2B, 2C
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Nadenka
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2
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3524
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October 18, 2009, 01:38:15 AM
by KL
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moving files from playlist to categories?
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aangeles
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2
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3214
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October 16, 2009, 03:37:33 PM
by aangeles
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Need help - How to copy English Course Curriculum?
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Nadenka
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3
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3251
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October 16, 2009, 12:15:40 PM
by KL
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Creating/editing Chinese LR files
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aangeles
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1
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2794
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October 16, 2009, 02:17:34 AM
by Shuki
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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