How to get Tech Support for your Little Reader
1. Reproduce the problem Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post  |
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Were some downloads removed from the LR Library
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akalori
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1
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2419
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June 29, 2009, 10:32:08 PM
by akalori
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6 month curriculum
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MonkeynoseMomma
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2
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3718
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June 29, 2009, 05:47:12 PM
by MonkeynoseMomma
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Is it possible to use 2 versions of LR on 1 pc?
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sheeberi
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0
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1937
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June 25, 2009, 08:14:16 PM
by sheeberi
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LR changes to PLAYLISTS in v1.5 - those who use playlists please read
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KL
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0
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1800
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June 24, 2009, 04:16:22 AM
by KL
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Missing word library function in new LR
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Kimba15
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1
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2033
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June 21, 2009, 08:38:37 AM
by KL
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Background color for images
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Lucky
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7
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3599
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June 21, 2009, 04:53:53 AM
by Lucky
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Downloads at one click
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Malathi
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0
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2492
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June 20, 2009, 12:38:52 PM
by Malathi
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Love LR v1.5 but.....
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heyblue41
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6
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3942
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June 18, 2009, 03:03:28 PM
by KL
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How do I turn off a Playlist's Title Page?
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Mum
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3
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2512
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June 18, 2009, 07:02:02 AM
by Mum
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BrillKids LR Premium Files
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cp
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5
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3669
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June 17, 2009, 05:16:17 PM
by KL
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MOVED: Having trouble with new curriculum
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nhockaday
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0
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1762
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June 16, 2009, 05:14:05 PM
by nhockaday
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progress log for more than 1 child?
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Nikolett
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3
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2885
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June 16, 2009, 02:21:18 PM
by KL
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MOVED: error msg when importing LR Cirriculum
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nhockaday
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0
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1896
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June 16, 2009, 07:35:03 AM
by nhockaday
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Buttons Missing
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sheeberi
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3
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3216
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June 16, 2009, 04:40:43 AM
by sheeberi
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Word Flash in the new curriculum
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Joha
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11
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5830
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June 15, 2009, 09:47:08 PM
by linzy
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Do i have to delete/unload the previous vesrion of LR.
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Seema
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2
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2400
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June 15, 2009, 06:22:10 PM
by Seema
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Where to see Premium Downloads available and the criteria
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Nikolett
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1
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1897
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June 15, 2009, 02:40:00 PM
by KL
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Flash lessons - Too slow? Or pronunciations getting cut off? Read this!
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KL
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1
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1898
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June 15, 2009, 09:11:34 AM
by KL
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Important POLL - What's your Internet connection speed? (Please help answer!)
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KL
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9
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4579
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June 12, 2009, 12:10:08 PM
by noorhidayah
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KL - Will the new 6 month LR curriculum be a structured curriculum?
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luckylucy
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4
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2790
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June 10, 2009, 08:49:05 PM
by momtoo
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Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
Sticky Topic
Poll
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