How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
|
|
Subject |
Started by |
Replies |
Views |
Last post  |
|
|
Suggestion - Little Reader can be used to test Spelling
|
meteorix
|
1
|
2049
|
March 12, 2009, 07:08:51 PM
by sheeberi
|
|
|
|
How do I copy words/categories/playlists from LR Lite to LR Home Basic?
|
Ayesha Nicole
|
5
|
3615
|
March 12, 2009, 06:01:10 PM
by sheeberi
|
|
|
|
Little Reader Lite Display problems
|
norcalmommy
|
5
|
3376
|
March 12, 2009, 03:27:32 AM
by nhockaday
|
|
|
|
Reinstalling computer - How to back up Little Reader (and LM) effectivelly?
|
Bystre deti
|
9
|
8030
|
March 11, 2009, 05:43:15 AM
by KL
|
|
|
|
How do I get my 25 months old daughter to be interested in Little Reader?
|
lbergqvist74
|
9
|
5216
|
March 10, 2009, 07:28:15 AM
by luckymommy1307
|
|
|
|
Can't download Little Reader Lite
|
KDAD
|
4
|
2887
|
March 07, 2009, 07:08:52 AM
by Shuki
|
|
|
|
Can't see imported files
|
cp
|
11
|
4703
|
March 06, 2009, 04:24:18 PM
by cp
|
|
|
|
rename the folders in little reader
|
rixu
|
2
|
2470
|
March 06, 2009, 02:28:51 AM
by Lappy
|
|
|
Confusion over points!
« 1 2 »
|
TABS
|
19
|
10052
|
March 05, 2009, 01:16:29 AM
by Lappy
|
|
|
|
Anyone needing to borrow points?
|
THen
|
10
|
6247
|
March 04, 2009, 08:22:54 PM
by THen
|
|
|
|
HELP -Still waiting to recv coupon for LR Home Basic
|
luckylucy
|
2
|
2400
|
March 04, 2009, 03:38:06 AM
by Lappy
|
|
|
|
Add a Download
|
selah613
|
2
|
3247
|
March 02, 2009, 05:59:33 PM
by Lappy
|
|
|
|
Teaching your child to read sentences by highlighting the word in the sentence
|
JudyMendes
|
2
|
3024
|
February 28, 2009, 03:52:36 PM
by JudyMendes
|
|
|
|
How to reset playback stats on little reader?
|
sebastian
|
0
|
1930
|
February 28, 2009, 03:24:32 PM
by sebastian
|
|
|
|
Little Suggestion-Start playing from other words instead of always word 1
|
meteorix
|
3
|
3779
|
February 28, 2009, 01:28:13 PM
by meteorix
|
|
|
|
Can we add new words to any downloaded playlist?
|
MIP1999
|
1
|
1807
|
February 27, 2009, 08:12:24 PM
by MIP1999
|
|
|
|
Video and animation
|
MIP1999
|
4
|
3053
|
February 25, 2009, 09:07:30 PM
by MIP1999
|
|
|
|
problem in Import of Videos
|
Seema
|
2
|
2435
|
February 24, 2009, 07:11:06 PM
by Seema
|
|
|
|
Synchronization Issues when I playback
|
JudyMendes
|
7
|
3808
|
February 23, 2009, 05:44:38 PM
by JudyMendes
|
|
|
|
Internet Connection
|
LongTallDrink
|
4
|
2629
|
February 23, 2009, 08:32:28 AM
by mustharshid
|
 Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
|
Locked Topic
 Sticky Topic
 Poll
|
|
|
|
