How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
|
|
Subject |
Started by |
Replies |
Views |
Last post  |
|
|
Free Trial?
|
ksomom
|
2
|
2715
|
November 26, 2008, 03:45:16 AM
by ksomom
|
|
|
|
how to set how many cards i want to show?
|
ashura
|
1
|
2406
|
November 25, 2008, 01:43:30 PM
by KL
|
|
|
|
Multiple file download
|
MomPD
|
4
|
3224
|
November 25, 2008, 08:58:20 AM
by Jake
|
|
|
|
Planner in Little Reader
|
MomPD
|
2
|
2603
|
November 21, 2008, 03:47:18 PM
by sb1201
|
|
|
|
items without voice.
|
Seema
|
3
|
3021
|
November 21, 2008, 03:30:05 PM
by KL
|
|
|
|
Images and sound files
|
MomPD
|
5
|
3951
|
November 21, 2008, 05:53:55 AM
by MomPD
|
|
|
|
manual fordward not working
|
Seema
|
1
|
2319
|
November 20, 2008, 03:41:10 AM
by KL
|
|
|
|
how can i downlod his program.
|
121
|
1
|
3095
|
November 19, 2008, 04:15:35 PM
by KL
|
|
|
|
Attach audio files to picture/images
|
MomPD
|
0
|
2303
|
November 19, 2008, 11:15:44 AM
by MomPD
|
|
|
|
Joint Family Having one Computer.
|
Seema
|
2
|
2372
|
November 18, 2008, 05:34:49 AM
by Seema
|
|
|
|
How old should I start my child with the Little Reader?
|
Huntsilencer
|
6
|
3619
|
November 17, 2008, 01:31:19 AM
by Lappy
|
|
|
|
Beta downloaded files no longer in final release version?
|
Jake
|
1
|
2140
|
November 16, 2008, 02:52:02 PM
by KL
|
|
|
|
How do I make a dvd?
|
divinamoon
|
1
|
2195
|
November 16, 2008, 12:24:55 PM
by katrina
|
|
|
|
License Key Not In Account
|
nteoyp
|
6
|
3827
|
November 13, 2008, 03:27:01 AM
by Lappy
|
|
|
|
How can i make use of the brillkids progame for infant who is just 3 month old.
|
bansal2100
|
5
|
2979
|
November 13, 2008, 03:23:21 AM
by Lappy
|
|
|
|
importing pictures or media
|
anneang
|
3
|
3023
|
November 13, 2008, 03:01:12 AM
by Lappy
|
|
|
|
MOVED: Height of kids.
|
nhockaday
|
0
|
1908
|
November 11, 2008, 08:02:23 PM
by nhockaday
|
|
|
|
Media Library, Unknown Files
|
sheeberi
|
2
|
2577
|
November 11, 2008, 04:13:37 PM
by KL
|
|
|
Extend Your Little Reader License
« 1 2 3 4 »
|
Lappy
|
50
|
20755
|
November 11, 2008, 03:44:58 AM
by Lappy
|
|
|
|
Getting the coupon from loyalty points
|
ed
|
1
|
2240
|
November 06, 2008, 07:44:25 PM
by nhockaday
|
 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
|
Locked Topic
 Sticky Topic
 Poll
|
|
|
|
